Moe S.

Need reliable cold callers, appointment setters, or customer support agents? I help businesses build trained, managed calling and support teams that handle outreach, follow-up, inbound support, and customer communication with consistency. I’m Moe, co-founder of Central Tact, a Cairo-based BPO and customer communication team supporting businesses across the US, UK, Canada, Australia, Europe, and GCC markets. Unlike hiring one random freelancer, you get a managed operation with trained agents, supervision, attendance tracking, quality control, and performance follow-up. We can support your business with: • Cold calling • Lead generation • Appointment setting • Inbound customer support • Outbound customer support • Live chat support • Social inbox management • CRM follow-up • Real estate calling • B2B and B2C sales support • Virtual assistants • Data entry and back-office tasks Our team has experience across industries including real estate, home services, education, clinics, transportation, software, e-commerce, and service-based businesses. What you can expect: • English-speaking trained agents • Other languages available upon request • Office-based team in Cairo, Egypt • Team leader supervision • Daily or weekly reporting • Flexible scaling from 1 agent to a full team • Experience with tools like GoHighLevel, HubSpot, ReadyMode, 3CX, Dialpad, Vici, Mojo, Monday CRM, Zoho, Hubspot and Google Sheets • A practical setup focused on calls, follow-up, appointments, and customer experience If you need one reliable caller, a small sales support team, or 24/7 customer support coverage, I can help you build a simple and scalable operation. Send me a message with your target market, working hours, tools, script, and campaign goal, and I’ll recommend the best setup.