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Nikhil B.
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Nikhil B.

Customer | Support | Tech | Shopify | VA | Sales Admin

Hi, I'm Nikhil. I’m a professional with work experience in the customer support area for over 3 years. During this time, I've worked in different positions such as customer support agent/Technical support. I can provide email, ticket support and will do everything I can to delight clients and customers. Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Check out my profile to know know more about work and skills. I’m available for a Video/audio interview.

🇮🇳Pune, India$28/hr100% JSS5.00 (2)Since Aug 2019

Earnings and projects

MRR
$2.4k

Last 6 months ÷ 6

World#17,989 / 412k
🇮🇳Country#2,310 / 45.9k
Revenue, last 30 days
$2.8k

Last 6 months: $14k

World#13,662 / 412k
🇮🇳Country#1,725 / 45.9k
Total earnings
$111k

Billed in all: $114k

World#34,939 / 412k
🇮🇳Country#5,628 / 45.9k
Per project
$22k

$7.1k in the last 6 months

World#5,070 / 412k
🇮🇳Country#493 / 45.9k
Projects, last 6 months
2
0% fixed100% hourly
World#88,921 / 412k
🇮🇳Country#10,198 / 45.9k
Projects in all
5

Across 12 contracts

42% fixed58% hourly
World#266,044 / 412k
🇮🇳Country#33,383 / 45.9k

Earnings, last 30 days

$114k+$2.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$110k$112k$114kOct 8Oct 23Nov 7

Skill rankings: Top 2% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #9Following Procedures250 freelancers · 🇮🇳 #1Top 4%
  2. #51Inbound Inquiry1,295 freelancers · 🇮🇳 #3Top 4%
  3. #98Communication Etiquette1,807 freelancers · 🇮🇳 #4Top 5%
  4. #239Phone Communication6,538 freelancers · 🇮🇳 #4Top 4%
  5. #251Phone Support5,089 freelancers · 🇮🇳 #6Top 5%
  6. #405English17,148 freelancers · 🇮🇳 #9Top 2%
  7. #476Microsoft Office15,119 freelancers · 🇮🇳 #10Top 3%
  8. #489Online Chat Support11,527 freelancers · 🇮🇳 #10Top 4%