Joseph Franck B.

Not sure what to build, buy or fix first? I help founders, SMEs and product teams turn a vague request or idea into a clear problem statement, a prioritised plan and a specification their developers can build from. WHO I AM Business analyst, product owner and Certified Scrum Master with nine years across enterprise ERP delivery (MTN Group, Oracle EBS), agile product ownership on a UK-based real estate platform, and independent consulting for founders and SMEs in Africa and internationally. MSc in IT & Telecommunications (design engineer). WHAT I HELP WITH • Business analysis and requirements: from a rough brief to user stories, acceptance criteria and a specification your developers can build from. • Product discovery and validation: testing whether an idea is worth building, and grading customer evidence before you spend. • Product ownership and backlog prioritisation: Scrum, Kanban, MoSCoW and WSJF, roadmaps and OKRs. • Business model and go-to-market: Lean Canvas, positioning, market entry, financial modelling. • Process diagnosis and improvement: finding the real problem behind the symptom, then fixing it in order of impact. HOW I WORK Diagnose first, then strategise, recommend, plan, deliver and review. Every recommendation comes with its expected impact. My written output is short, structured and decision-ready. Anything produced with an AI assistant is reviewed by me before it reaches you, and your information stays confidential. RESULTS FROM PAST ROLES • Product owner, real estate platform: sprint velocity up 20%, post-release defects down 35%, onboarding time down 40%, new listings up 15% in the first quarter after launch. • Oracle functional consultant, MTN rollout: project mobilisation a week earlier, development velocity doubled through UAT-driven improvements, ERP usage at MTN Benin from near zero to 100%. START WITH A PAID CONSULTATION Book a 30- or 60-minute consultation from my profile. You share your situation beforehand, we settle the problem and priorities in the session, and you receive a written diagnostic summary with a recommendation and expected impact for each next step. If you then want the work done, we scope it as a project here on Upwork. I work from UTC+1 in English or French, with full overlap with UK and European hours and part of the US day. I also take English–French business translation.