Honeybelle R.

My Customer Service journey started 2010. My previous job includes but not limited to taking inbound calls, providing resolutions to customers concerns thru calls and emails, process cancellations and refunds, creating tickets, answering general and product-related questions, doing outbound calls for follow up, basic troubleshooting and up-selling. I took escalated calls and have done administrative tasks being a Junior Lead. I also have a brief experience in Social Media Management using Sprout Social. I’m a hardworking, multi-tasking and driven person looking for a job where I can share my skills, learn new things and gain experience. I give my best to every task entrusted to me and I give importance to every detail, inquiry and requests of clients because I value my customers and my reputation as well.