Christine B.
Expert Telemarketer & Customer Support Specialist | Cold Calling
I help businesses turn conversations into revenue. With 15+ years of experience in sales, customer service, and business development, I work with startups, SaaS companies, and service-based businesses that need a reliable professional to generate qualified opportunities, nurture client relationships, and improve customer retention. I’m not a script reader, I’m a sales and customer success specialist who understands how to build trust, identify buying signals, and move prospects through the pipeline with confidence. What I can do for your business: •B2B Lead Generation & Prospect Research •Cold Calling & Sales Outreach •Appointment Setting •Sales Development Representative (SDR) Support •CRM Management (HubSpot & other platforms) •Email & Phone Follow-ups •Customer Success & Retention •Inbound Customer Support •Administrative & Operations Support Why clients hire me: •Professional phone presence that represents your brand well •Strong objection-handling skills developed through years of high-volume sales •Excellent written and spoken English •Fast onboarding with minimal supervision •Consistent communication and reporting •Experience managing pipelines, follow-ups, and customer relationships •Leadership experience In addition to hands-on sales work, I’ve served as a Team Manager, Performance Coach, and Product Trainer, giving me a broader understanding of sales operations, agent performance, and process improvement. I can contribute not only as an individual performer but also as a strategic support resource for growing teams. Tools & Platforms HubSpot CRM Zoho CRM Google Workspace Microsoft Office VOIP / Dialer Systems Email Management Tools Spreadsheet & Reporting Tools My approach: I focus on quality conversations, accurate qualification, and long-term client relationships. Whether you need someone to fill your calendar with qualified appointments, manage customer communications, or support your sales pipeline, I bring the professionalism and consistency that business owners expect from a trusted remote partner. If you’re looking for a dependable sales and customer success professional who can communicate confidently with prospects and clients while helping your business grow, let’s connect.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.5k
Billed in all: $124,290$124k
$1.4k in the last 6 months
Across 17 contracts
Earnings, last 30 days
Skill rankings: Top 13% in Internet Marketing
Ranked by MRR among everyone on Upwork with the skill.
- #81Business with 1-9 Employees545 freelancers · 🇵🇭 #24Top 15%🇵🇭#24 of 82
- #337Internet Marketing2,544 freelancers · 🇵🇭 #45Top 13%🇵🇭#45 of 285
- #855Telemarketing4,857 freelancers · 🇵🇭 #413Top 18%🇵🇭#413 of 2,174
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- #2,567Email Communication14,123 freelancers · 🇵🇭 #1,482Top 18%🇵🇭#1,482 of 6,862
- #3,109Email Support14,954 freelancers · 🇵🇭 #1,976Top 21%🇵🇭#1,976 of 8,734
- #3,708Lead Generation26,344 freelancers · 🇵🇭 #1,255Top 14%🇵🇭#1,255 of 7,654