John Joseph A.

Customer & Tech Support | VA | SMM | Moderator | E-commerce | Canva

💼 VIRTUAL ASSISTANT | SOCIAL MEDIA & CUSTOMER SUPPORT Experienced and reliable Virtual Assistant with 12 years of experience supporting businesses with customer service, administrative tasks, data entry, web research, technical support, e-commerce, and social media management. Skilled in Crypto/Web3 social media management, including content creation, posting, audience engagement, and community interaction across LinkedIn, Facebook, Instagram, and X. 🛠️ KEY SKILLS • 🎧 Customer & Technical Support • ⌨️ Data Entry & 70 WPM Typing • 📧 Email & Administrative Support • 🌐 Web Research & Website Management • 🛒 E-commerce: Amazon, Shopify, TikTok Shop & eBay • 🪙 Crypto/Web3 Social Media Management • 📱 Social Media: LinkedIn, Facebook, Instagram, X, TikTok & Reddit • ✍️ Content Creation, Posting & Audience Engagement • 💬 Community Management & Engagement • 🎨 Canva – Graphic Design & Social Content • 🎬 CapCut – Reels, Shorts & Video Clips • 📋 Trello, Asana & Jotform • 📊 Google Workspace & Microsoft Office • 🌐 Basic HTML & CSS • 📈 HelloProfit – Amazon Sales & Revenue Analysis • 📝 WordPress & Wix Website Management • 📣 AgoraPulse – Social Media Management ⭐ PROFESSIONAL STRENGTHS 💪 Hardworking • Reliable • Consistent • Detail-Oriented 🧠 Proactive • Fast Learner • Adaptable ⏰ Strong Time Management & Prioritization 🤝 Able to Work Independently or as Part of a Team 🔄 Comfortable with Repetitive & SOP-Based Tasks 🚀 Committed to Delivering Accurate, High-Quality Work on Time