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Jean Michelle B.

Jean Michelle B.

Customer Service & Tech Support | Sales Representative

01 PROFILE Versatile professional with a proven track record at IQOR Philippines, adept in customer service and technical support. Excelled in enhancing customer satisfaction and loyalty through empathy and advanced problem-solving skills. Skilled in system configuration and client relations, significantly contributing to sales growth and operational efficiency. Demonstrates exceptional professionalism and critical thinking, ensuring high-quality service d elivery in fast-paced environments. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customers satisfaction and loyalty.

🇵🇭Victorias, Philippines$5/hr100% JSSSince Aug 2019

Earnings and projects

MRR
$637

Last 6 months ÷ 6

World#67,799 / 412k
🇵🇭Country#13,439 / 56.3k
Revenue, last 30 days
$571

Last 6 months: $3.8k

World#59,528 / 412k
🇵🇭Country#12,941 / 56.3k
Total earnings
$13k

Billed in all: $13k

World#175,360 / 412k
🇵🇭Country#28,720 / 56.3k
Per project
$13k

$3.8k in the last 6 months

World#11,411 / 412k
🇵🇭Country#2,531 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$13.3k+$571 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$12.5k$13.0k$13.5kOct 8Oct 23Nov 7

Skill rankings: Top 16% in Persuasive Tone

Ranked by MRR among everyone on Upwork with the skill.

  1. #8Persuasive Tone51 freelancers · 🇵🇭 #1Top 16%
  2. #40Resolves Conflict216 freelancers · 🇵🇭 #13Top 19%
  3. #48Team Alignment214 freelancers · 🇵🇭 #11Top 22%
  4. #102Active Listening497 freelancers · 🇵🇭 #51Top 21%
  5. #156Multitasking598 freelancers · 🇵🇭 #75Top 26%
  6. #367Time Management1,763 freelancers · 🇵🇭 #169Top 21%
  7. #440Communication Skills2,224 freelancers · 🇵🇭 #204Top 20%
  8. #591Customer Care2,153 freelancers · 🇵🇭 #246Top 27%