Jean Michelle B.
Customer Service & Tech Support | Sales Representative
01 PROFILE Versatile professional with a proven track record at IQOR Philippines, adept in customer service and technical support. Excelled in enhancing customer satisfaction and loyalty through empathy and advanced problem-solving skills. Skilled in system configuration and client relations, significantly contributing to sales growth and operational efficiency. Demonstrates exceptional professionalism and critical thinking, ensuring high-quality service d elivery in fast-paced environments. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customers satisfaction and loyalty.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $3.8k
Billed in all: $13,311$13k
$3.8k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 16% in Persuasive Tone
Ranked by MRR among everyone on Upwork with the skill.
- #8Persuasive Tone51 freelancers · 🇵🇭 #1Top 16%🇵🇭#1 of 7
- #40Resolves Conflict216 freelancers · 🇵🇭 #13Top 19%🇵🇭#13 of 44
- #48Team Alignment214 freelancers · 🇵🇭 #11Top 22%🇵🇭#11 of 35
- #102Active Listening497 freelancers · 🇵🇭 #51Top 21%🇵🇭#51 of 188
- #156Multitasking598 freelancers · 🇵🇭 #75Top 26%🇵🇭#75 of 278
- #367Time Management1,763 freelancers · 🇵🇭 #169Top 21%🇵🇭#169 of 687
- #440Communication Skills2,224 freelancers · 🇵🇭 #204Top 20%🇵🇭#204 of 797
- #591Customer Care2,153 freelancers · 🇵🇭 #246Top 27%🇵🇭#246 of 730