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Rochelle S.

Rochelle S.

Customer Service Representative/ Email and Zendesk Support Pro

I am a professional licensed teacher and I have over 6 years of experience in customer service, expertly handling customer concerns and complaints while tailoring solutions to meet their needs, processing refunds, and tracking orders. Also, 7 years in tutoring, helping them build confidence and consistency in speaking English through daily conversation practice.

🇵🇭City of Mati, Philippines$5/hr70% JSS5.00 (1)Since Aug 2019
GlobeUpwork

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#37,712 / 412k
🇵🇭Country#6,210 / 56.3k
Revenue, last 30 days
$1.2k

Last 6 months: $7.8k

World#37,735 / 412k
🇵🇭Country#7,152 / 56.3k
Total earnings
$89k

Billed in all: $90k

World#44,672 / 412k
🇵🇭Country#6,094 / 56.3k
Per project
$44k

$7.8k in the last 6 months

World#1,235 / 412k
🇵🇭Country#122 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2
0% fixed100% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$90.4k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$89k$90k$91kOct 8Oct 23Nov 7

Skill rankings: #1 in 1 skill of 13

Rarest: top 4% in Mathematics Tutoring, of 818. Ranked by MRR among everyone on Upwork with the skill.

  1. 1Humorous Tone17 freelancers · 🇵🇭 #1Top 6%
  2. #26Cultural Adaptation324 freelancers · 🇵🇭 #6Top 8%
  3. #27QuickBooks Online API203 freelancers · 🇵🇭 #2Top 13%
  4. #32Mathematics Tutoring818 freelancers · 🇵🇭 #9Top 4%
  5. #33Organizational Design & Effectiveness298 freelancers · 🇵🇭 #4Top 11%
  6. #76Tutoring1,691 freelancers · 🇵🇭 #7Top 4%
  7. #98English Tutoring1,784 freelancers · 🇵🇭 #46Top 5%
  8. #157Sales Management1,242 freelancers · 🇵🇭 #52Top 13%