Ahmed A.
AI Agent Architect | Voice, RAG & Automation
I eliminate 30+ hours of manual work weekly by deploying production grade Voice AI and custom automations. Your team stops wrestling with repetitive tasks, I architect systems that scale. What I Build: - Voice AI systems using services like Retell, Vapi and Twilio, intelligently integrated with custom CRMs or Third Party APIs with n8n, Make, and Zapier. - RAG & Knowledge Systems: Semantic search, document indexing, and retrieval-augmented generation for customer support and internal knowledge. - AI Agent Systems that execute multiple tasks simultaneously with and without human interaction, 24/7! Recent Projects: 1. Dental Voice AI Agent: - Used Retell, Twilio, Make and integrated the Voice AI Agent to call prospects and then transfer calls to human agents on Five9. - Rotating Twilio numbers using Make reduced spam flagging by 80%. - Client generated quality leads instead of wasting every human agents' time. 2. Plumbing 24/7 Voice AI Agent: - Built an AI Receptionist + Appointment Booking Voice AI Agent that handles transferring calls to in-house human agents but also books calls over the weekends when no human is available. - Captured 40+ after-hours appointments monthly that would've been lost! 3. Payroll Automation: - Built a Make Automation integrating ServiceTitan, Box filing, and Gusto. Handles commissions, bonuses, performance pay. - Saved my client 400+ manual hours annually (60+ hours monthly). 4. AI assistant Shopify Extension: - Integrated Shopify into a RAG based Chrome extension to help draft replies without manually checking order IDs from emails and drafting a reply based on customers order on Shopify. - Cut response time by 50%, customers get replies in minutes instead of hours. My Working Approach: - I start with an AI audit: I identify where manual work is bleeding time and money, then architect solutions that actually ROI. - You get one architect, accountability, and systems that don't break under load. - Transparency is guaranteed. I won't promise you things that can't be done. - No fluff, no NDAs needed for the initial conversation, just talk. Tech Stack and Tools: Vapi, Twilio, Retell, n8n, Make, Zapier, FastAPI, LangChain, LangGraph, Supabase, PostgreSQL, OpenAI/Claude APIs, AWS/GCP. Ready to eliminate manual chaos? Send an invite and let's start automating your business processes.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.5k
Billed in all: $20,424$20k
$1.1k in the last 6 months
Earnings, last 30 days
Dotted: longer than usual between two readings. Hatched: over two weeks without one.
Skill rankings: Top 14% in Python
Ranked by MRR among everyone on Upwork with the skill.
- #9AI Receptionist33 freelancers · 🇵🇰 #3Top 27%🇵🇰#3 of 11
- #29Vapi140 freelancers · 🇵🇰 #16Top 21%🇵🇰#16 of 58
- #32Retell AI116 freelancers · 🇵🇰 #23Top 28%🇵🇰#23 of 58
- #36Voice AI Platforms141 freelancers · 🇵🇰 #20Top 26%🇵🇰#20 of 61
- #114AI Voice Agent Development429 freelancers · 🇵🇰 #59Top 27%🇵🇰#59 of 192
- #131Twilio API710 freelancers · 🇵🇰 #43Top 18%🇵🇰#43 of 198
- #167Conversational AI782 freelancers · 🇵🇰 #79Top 21%🇵🇰#79 of 302
- #557Appointment Scheduling3,126 freelancers · 🇵🇰 #68Top 18%🇵🇰#68 of 441