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Ahmed A.
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Ahmed A.

AI Agent Architect | Voice, RAG & Automation

I eliminate 30+ hours of manual work weekly by deploying production grade Voice AI and custom automations. Your team stops wrestling with repetitive tasks, I architect systems that scale. What I Build: - Voice AI systems using services like Retell, Vapi and Twilio, intelligently integrated with custom CRMs or Third Party APIs with n8n, Make, and Zapier. - RAG & Knowledge Systems: Semantic search, document indexing, and retrieval-augmented generation for customer support and internal knowledge. - AI Agent Systems that execute multiple tasks simultaneously with and without human interaction, 24/7! Recent Projects: 1. Dental Voice AI Agent: - Used Retell, Twilio, Make and integrated the Voice AI Agent to call prospects and then transfer calls to human agents on Five9. - Rotating Twilio numbers using Make reduced spam flagging by 80%. - Client generated quality leads instead of wasting every human agents' time. 2. Plumbing 24/7 Voice AI Agent: - Built an AI Receptionist + Appointment Booking Voice AI Agent that handles transferring calls to in-house human agents but also books calls over the weekends when no human is available. - Captured 40+ after-hours appointments monthly that would've been lost! 3. Payroll Automation: - Built a Make Automation integrating ServiceTitan, Box filing, and Gusto. Handles commissions, bonuses, performance pay. - Saved my client 400+ manual hours annually (60+ hours monthly). 4. AI assistant Shopify Extension: - Integrated Shopify into a RAG based Chrome extension to help draft replies without manually checking order IDs from emails and drafting a reply based on customers order on Shopify. - Cut response time by 50%, customers get replies in minutes instead of hours. My Working Approach: - I start with an AI audit: I identify where manual work is bleeding time and money, then architect solutions that actually ROI. - You get one architect, accountability, and systems that don't break under load. - Transparency is guaranteed. I won't promise you things that can't be done. - No fluff, no NDAs needed for the initial conversation, just talk. Tech Stack and Tools: Vapi, Twilio, Retell, n8n, Make, Zapier, FastAPI, LangChain, LangGraph, Supabase, PostgreSQL, OpenAI/Claude APIs, AWS/GCP. Ready to eliminate manual chaos? Send an invite and let's start automating your business processes.

🇵🇰Lahore, Pakistan$25/hr100% JSS5.00 (5)Since Aug 2019

Earnings and projects

MRR
$919

Last 6 months ÷ 6

World#51,949 / 412k
🇵🇰Country#6,137 / 52.9k
Revenue, last 30 days
$4.5k

Last 6 months: $5.5k

World#6,660 / 412k
🇵🇰Country#703 / 52.9k
Total earnings
$20k

Billed in all: $20k

World#139,629 / 412k
🇵🇰Country#13,726 / 52.9k
Per project
$2.3k

$1.1k in the last 6 months

World#70,467 / 412k
🇵🇰Country#5,226 / 52.9k
Projects, last 6 months
5
60% fixed40% hourly
World#41,746 / 412k
🇵🇰Country#8,942 / 52.9k
Projects in all
9
67% fixed33% hourly
World#212,268 / 412k
🇵🇰Country#34,674 / 52.9k

Earnings, last 30 days

$20.4k+$4.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$15.0k$17.5k$20.0k$22.5kNo dataOct 8Oct 23Nov 7

Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 14% in Python

Ranked by MRR among everyone on Upwork with the skill.

  1. #9AI Receptionist33 freelancers · 🇵🇰 #3Top 27%
  2. #29Vapi140 freelancers · 🇵🇰 #16Top 21%
  3. #32Retell AI116 freelancers · 🇵🇰 #23Top 28%
  4. #36Voice AI Platforms141 freelancers · 🇵🇰 #20Top 26%
  5. #114AI Voice Agent Development429 freelancers · 🇵🇰 #59Top 27%
  6. #131Twilio API710 freelancers · 🇵🇰 #43Top 18%
  7. #167Conversational AI782 freelancers · 🇵🇰 #79Top 21%
  8. #557Appointment Scheduling3,126 freelancers · 🇵🇰 #68Top 18%