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Brian F.
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Brian F.

Native English speaking customer service with mental health experience

Able to communicate well with clients. Understanding of mental health services, including most medications and services related to Medicaid and managed care. Experience in dealing with vendors and contractors. Logistical planning and organizing. Able to present ideas clearly. Ability to manage data and update records as needed. Familiar with electronic health records. I am interested in long-term part-time work. I would be interested in call center type positions if available. Reliable and eager to learn. My rate is $18.00 per hour due to the unreasonable upwork fees and I must adjust for that.

🇺🇸Larned, United States$18/hr100% JSS5.00 (7)Since Aug 2019

Earnings and projects

MRR
$3k

Last 6 months ÷ 6

World#12,500 / 412k
🇺🇸Country#3,350 / 62.1k
Revenue, last 30 days
$3k

Last 6 months: $18k

World#12,279 / 412k
🇺🇸Country#3,104 / 62.1k
Total earnings
$180k

Billed in all: $187k

World#18,025 / 412k
🇺🇸Country#4,227 / 62.1k
Per project
$16k

$18k in the last 6 months

World#8,144 / 412k
🇺🇸Country#1,441 / 62.1k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇺🇸Country#16,472 / 62.1k
Projects in all
11

Across 15 contracts

40% fixed60% hourly
World#192,417 / 412k
🇺🇸Country#27,474 / 62.1k

Earnings, last 30 days

$187k+$3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$184k$186k$188kOct 8Oct 23Nov 7

Skill rankings: Top 0.40% in Active Listening

Top 1% in 2 of 8 skills, ranked by MRR among everyone on Upwork with the skill.

  1. 2Active Listening497 freelancers · 🇺🇸 #1Top 0.40%
  2. #29Transaction Data Entry1,625 freelancers · 🇺🇸 #7Top 2%
  3. #31Chat & Messaging Software924 freelancers · 🇺🇸 #8Top 3%
  4. #45Typing5,170 freelancers · 🇺🇸 #23Top 0.87%
  5. #120Scheduling6,335 freelancers · 🇺🇸 #52Top 2%
  6. #269Email Communication14,123 freelancers · 🇺🇸 #57Top 2%
  7. #276Microsoft Office15,119 freelancers · 🇺🇸 #101Top 2%
  8. #432Customer Support20,101 freelancers · 🇺🇸 #75Top 2%