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Osama Z.

Osama Z.

AI Automation Engineer | Claude Code, n8n & Custom AI Systems

Most clients hire a project manager or an automation specialist. With me, you get the best of both worlds, for I believe that a combination of both is where the real efficiency gains happen. As a Technical Project Manager with a Master's in Computer Science, I oversee IT, SaaS, and automation projects from planning to delivery while also building the systems that make those projects run. No handoff delays. No translation layer between strategy and execution. 🔷 Project & Operations Management ✅ Agile & Scrum – Sprint planning and team coordination in Jira, Trello, ClickUp, Notion, and Asana ✅ SaaS & IT Project Management – Full SDLC management with a focus on quality, timelines, and stakeholder alignment ✅ CRM & Business Operations – Workflow optimization in HubSpot, GoHighLevel, Zoho, Workiz, and Salesforce ✅ Startup & Digital Transformation – Helping businesses scale through structured automation and strategic planning 🔷 Automation & Systems Engineering ✅ n8n, Make, and Zapier – Multi-step workflows, webhook logic, conditional routing, error handling, and deduplication. Built to run in production, not just in testing. ✅ GoHighLevel (GHL) – Full CRM builds, pipeline architecture, workflow automation, rep onboarding, and snapshots. 10+ production snapshots deployed across dental, spa, coaching, and lead gen. ✅ Voice AI Agents – Inbound/outbound AI agents via VAPI, integrated into GHL calendars and CRM pipelines for 24/7 lead qualification and booking. ✅ API & Webhook Integrations – Custom HTTP requests, middleware logic, and native + non-native integrations across any stack. ✅ AI-Powered Workflows – RAG systems using Supabase and OpenAI, GPT logic inside live pipelines, and AI-driven lead routing. ✅ Tools integrated: Google Workspace, Slack, Airtable, PandaDoc, Stripe, ClickFunnels, QuickBooks, Kajabi, Monday, ThriveCart, and many others. 🔷 What Makes This Different? Most freelancers either manage projects or build automations, but rarely both simultaneously. I bridge the gap between your technical teams and business goals and get hands-on to fix what's slowing you down: half-working automations, bad data pipelines, and manual work that should've been automated months ago. If your team is spending hours on tasks a system could handle in seconds, that's not a workflow problem but a revenue problem, which I know how to fix. 📩 Tell me what you're managing or trying to automate, and I'll tell you exactly how I'd approach it.

🇵🇰Lahore, Pakistan$10/hr100% JSS5.00 (6)Since Aug 2019

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#236,013 / 412k
🇵🇰Country#26,533 / 52.9k
Revenue, last 30 days
$0
Total earnings
$6.2k
World#236,013 / 412k
🇵🇰Country#26,533 / 52.9k
Per project
$780
Projects, last 6 months
0
World#209,850 / 412k
🇵🇰Country#32,103 / 52.9k
Projects in all
8
38% fixed62% hourly
World#223,560 / 412k
🇵🇰Country#36,282 / 52.9k

Earnings, last 30 days

$6.2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$6.1k$6.2k$6.3k$6.4kOct 8Oct 23Nov 7

No data since Nov 5, 2026.

Skills