Margaret B.

Operations professional with extensive experience managing business operations, improving processes, implementing systems, and supporting growing organizations. I bring structure to complex workflows, solve problems independently, and help leadership and teams operate more effectively. My hands-on experience spans business operations, HR administration, payroll and benefits, financial operations (AP/AR, invoicing, expense management), project coordination, KPI tracking, and process improvement (Lean). I've worked across business, technology, manufacturing, and nonprofit environments, adapting processes and systems to meet each organization's needs. I bring more than software proficiency. I have direct experience configuring, implementing, and administering business systems, including HRIS/payroll platforms, CRM tools, financial systems, and project management applications. My experience includes Rippling, Gusto, Paychex Flex, Salesforce, HubSpot, QuickBooks, Atlassian tools, Google Workspace, and Microsoft 365. I'm comfortable learning new platforms, building workflows, improving reporting visibility, and helping teams adopt systems that make their work easier. Known for strong emotional intelligence, clear communication, and a practical, solutions-oriented approach, I work comfortably with leadership and teams at every level. I take pride in anticipating needs, navigating challenges, and finding ways to make things work by supporting both the people doing the work and the processes that help them succeed.