Maiden Mae M.

✨ About Me ✨ With a passion for delivering exceptional customer experiences, I am a dedicated customer service and appointment setter(cold caller) professional with extensive experience in both voice (calls) and non-voice (emails and chats) support. I take pride in providing efficient, solution-driven assistance while fostering strong customer relationships. I am proficient in tools such as Five9, Zendesk, Slack, CRM systems, Microsoft Office, and Google workspaces, and I quickly adapt to new tools. I also excel in data entry, administrative tasks, and research to ensure seamless operations and top-notch service. With strong written and verbal communication skills, problem-solving abilities, and adaptability in fast-paced environments, I bring efficiency and accuracy to every task. I am highly skilled in Microsoft Office and other essential computer tools, allowing me to deliver outstanding results. Hardworking, patient, and goal-oriented, I am committed to providing excellent service and contributing to your business’s success. I look forward to the opportunity to support your team!