Anne C.

I help businesses improve product quality by identifying bugs, evaluating AI responses, reviewing data, uncovering edge cases, and providing actionable feedback to make products more accurate, reliable, and user-friendly. With 10+ years of software testing experience and hands-on experience testing AI-powered products, I combine technical expertise, analytical thinking, and attention to detail to identify issues that others might miss. Whether you're developing an AI application, improving an LLM or chatbot, validating datasets, or preparing a software release, I can help you identify problems, understand their impact, and make informed improvements. 🤖 AI Testing, LLM Evaluation & Data Quality AI testing goes beyond checking whether a system produces an answer. It's about evaluating whether the response is accurate, relevant, consistent, and aligned with the user's intent. I can help with: - AI Response Evaluation: Assess AI-generated answers for accuracy, relevance, completeness, clarity, consistency, and instruction following. - LLM & Chatbot Testing: Identify incorrect answers, fabricated information, contradictory responses, context loss, and failures in multi-turn conversations. - AI Agent & Voice Bot Testing: Evaluate conversational flows, intent recognition, response quality, and how AI handles unexpected inputs or misunderstandings. - Prompt Testing: Test prompts, compare outputs, identify failure patterns, and provide actionable feedback to improve AI behavior. - AI Data Review & Annotation: Review, label, categorize, and validate data according to project guidelines and quality standards. - AI Product Quality Assurance: Test AI-powered applications, investigate unexpected behavior, document defects, and recommend improvements to the overall user experience. My goal is to provide more than ratings or a list of errors. I focus on identifying quality issues, documenting reproducible examples, explaining why an output may be problematic, and giving teams clear, useful feedback. 🧪 Software QA & Testing With 10+ years of experience testing web and mobile applications, I help teams identify defects, validate requirements, and ensure their products work as expected. My software testing expertise includes: - Manual, exploratory, functional, regression, smoke, and sanity testing - UI, usability, cross-browser, and cross-device testing - API testing using Postman and Swagger - Test automation using Playwright, Cypress, and BugBug - End-to-end workflow and integration testing - Negative testing, edge cases, error handling, and data validation - Payment processing, booking workflows, and other business-critical scenarios - Test planning, test case creation, and test execution - Bug reports with clear reproduction steps, expected versus actual results, and supporting evidence - QA assessments and release readiness recommendations I approach testing from both a technical and user perspective, focusing on realistic scenarios, overlooked edge cases, and issues that could affect functionality, data integrity, or user trust. 🛠️ AI-Assisted Testing I use AI tools, including Claude Code, to support QA activities and improve testing efficiency. Depending on the project, I can use AI to help create and maintain tests, investigate application behavior, analyze errors, review implementation changes, and verify whether fixes resolve the original issues. I don't rely on AI output blindly. I validate results against requirements, expected behavior, and actual application performance. Why Work With Me? - 10+ years of software testing experience across web and mobile applications - 3+ years of hands-on experience working with AI tools and AI-powered product testing - 8+ years of technical documentation experience, working closely with developers and stakeholders - 5+ years of technical support and troubleshooting experience - Strong analytical thinking, critical reasoning, and attention to detail - Clear, actionable feedback and well-documented findings - A strong sense of ownership, integrity, and accountability - Reliable communication and the ability to work independently with minimal supervision I understand that every product has different requirements, risks, and priorities. I adapt my approach to your needs, whether you need an independent AI evaluation, comprehensive software testing, data quality review, or an experienced QA professional to help strengthen your testing process. My goal is simple: help you identify issues early, improve product quality, and deliver a product your users can trust. If you're looking for someone who can think critically, investigate unexpected results, communicate findings clearly, and genuinely care about product quality, let's talk about your project!