Daryll B.

Results-driven and versatile professional with 10+ years of combined experience across customer service, sales development, quality assurance, team leadership, virtual assistance, and administrative support. Experienced in working with both B2B and B2C customers and international prospects across APAC, EMEA, and Australia, with a strong ability to communicate professionally across different markets and work environments. Skilled in lead generation, prospect research, outbound calling, lead qualification, appointment setting, customer support, CRM and database management, data entry, online research, email and calendar management, reporting, and performance monitoring. Currently working in B2B SaaS sales development, managing the prospecting cycle from research and outreach through qualification, follow-up, and meeting coordination with Account Executives. My background in Quality Assurance and Team Leadership has strengthened my skills in quality monitoring, coaching, data analysis, process improvement, problem-solving, and attention to detail, while my Virtual Assistant experience has provided a strong foundation in administrative and business support. Proficient in Salesforce, Salesloft, ZoomInfo, LinkedIn Sales Navigator, Google Workspace, Microsoft Office, ChatGPT, Claude, Canva, and other sales, productivity, and AI-powered tools. Reliable, adaptable, and comfortable working independently or collaboratively with international teams in fast-paced remote environments.