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Shiela Mae F.
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Shiela Mae F.

Results-Driven Customer Service Expert

I am a reliable and hard-working Virtual Assistant with over 7 years of experience, specializing in providing exceptional remote support across various industries. I offer a strong skill set in calendar and email management, eCommerce product listing, processing refunds, returns and replacements, managing disputes, and creating standard operating procedures (SOPs). I am highly adaptable to change and capable of working independently with minimal supervision. I’m committed to delivering high-quality results and look forward to helping your business grow through efficient and professional virtual support.

🇵🇭Valenzuela City, Philippines$20/hr100% JSS4.65 (7)Since Aug 2019

Earnings and projects

MRR
$835

Last 6 months ÷ 6

World#56,113 / 412k
🇵🇭Country#10,950 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $5k

Total earnings
$32k

Billed in all: $34k

World#106,084 / 412k
🇵🇭Country#17,381 / 56.3k
Per project
$4k

$5k in the last 6 months

World#43,183 / 412k
🇵🇭Country#9,942 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
8

Across 10 contracts

0% fixed100% hourly
World#223,562 / 412k
🇵🇭Country#19,769 / 56.3k

Earnings, last 30 days

$33.7kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$33.0k$33.5k$34.0k$34.5kOct 8Oct 23Nov 7

Skill rankings: Top 15% in Inbound Marketing

Ranked by MRR among everyone on Upwork with the skill.

  1. #142Inbound Marketing940 freelancers · 🇵🇭 #52Top 15%
  2. #914Outbound Sales4,644 freelancers · 🇵🇭 #438Top 20%
  3. #2,626Technical Support11,267 freelancers · 🇵🇭 #1,541Top 23%
  4. #7,769Customer Service37,167 freelancers · 🇵🇭 #4,305Top 21%