Shiela Mae F.

Results-Driven Customer Service Expert

I am a reliable and hard-working Virtual Assistant with over 7 years of experience, specializing in providing exceptional remote support across various industries. I offer a strong skill set in calendar and email management, eCommerce product listing, processing refunds, returns and replacements, managing disputes, and creating standard operating procedures (SOPs). I am highly adaptable to change and capable of working independently with minimal supervision. I’m committed to delivering high-quality results and look forward to helping your business grow through efficient and professional virtual support.