Shiela Mae F.
Results-Driven Customer Service Expert
I am a reliable and hard-working Virtual Assistant with over 7 years of experience, specializing in providing exceptional remote support across various industries. I offer a strong skill set in calendar and email management, eCommerce product listing, processing refunds, returns and replacements, managing disputes, and creating standard operating procedures (SOPs). I am highly adaptable to change and capable of working independently with minimal supervision. I’m committed to delivering high-quality results and look forward to helping your business grow through efficient and professional virtual support.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5k
Billed in all: $33,699$34k
$5k in the last 6 months
Across 10 contracts
Earnings, last 30 days
Skill rankings: Top 15% in Inbound Marketing
Ranked by MRR among everyone on Upwork with the skill.
- #142Inbound Marketing940 freelancers · 🇵🇭 #52Top 15%🇵🇭#52 of 306
- #914Outbound Sales4,644 freelancers · 🇵🇭 #438Top 20%🇵🇭#438 of 2,087
- #2,626Technical Support11,267 freelancers · 🇵🇭 #1,541Top 23%🇵🇭#1,541 of 6,366
- #7,769Customer Service37,167 freelancers · 🇵🇭 #4,305Top 21%🇵🇭#4,305 of 18,590