Rizza R.

VA | Eccomerce VA | Email communication | CSR | Shopify Product Lister

Hello! My name is Rizza, and I am a multi-talented virtual assistant who can help you maintain quality service and excellent results for your business. I've worked in this field for more than 7 years and I'm always thrilled to learn new things and contribute to the business's success. My services are: - Customer Service ( Email, Chat, Phone ) - Handled 3 Drop shipping stores - Data Entry - Lead Generation / Web scraping - Data Researching / Data Scraping - Basic WordPress Editing (articles) and (Statistics) - Appointment Setting / Cold calling - Email management - Lead Email Outreach Specialist - Content Moderation Customer Service - I ensure that every client connection is of excellent quality. I can go above and beyond to maintain customer happiness, and satisfaction and focus on offering the best solution to each client's needs. I worked in healthcare insurance, Amazon retail shopping, and e-commerce store email ticketing. Cold caller / Appointment setter - I used to work as an appointment setter for Australian Solar Resources, where I would phone residents and offer free solar panel consultations. I also work as an appointment setter with an Insurance Agency where I was tasked to provide a webinar for candidates willing to work as an Insurance agent. Web content editor -I worked as a Freelance web content editor for a couple of years, and adding jump links to articles is one of my job duties. I also edited published articles in Worpress to add jump links, and images and delete some unimportant information. Data Entry/Lead generation I worked as a Lead generation specialist and Data researcher. I used to collect restaurant information within the county of California using the Yelp.com website. Data Scraping/Lead generation I worked as a Data scraper/Data researcher. I used to collect contact information from different company websites, articles, news, and schools. I put them in a shared Google sheet. I'm a very flexible person, a team player, and a quick learner. I can handle stress and challenging work, and I always interact pleasantly with customers. My major aim is to provide outstanding service to customers and outcomes to clients.