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Bilal M.
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Bilal M.

Business Operations & Data QA | Research, Coordination & Validation

Need someone who can take ownership of business operations, manage workflows and remote teams, and keep important work moving without constant supervision? I bring 15+ years of professional experience across operations management, administration, research, and data quality. My strengths are sound judgment, reliability, independent problem-solving, and the ability to manage responsibilities from start to finish. ABOUT ME I'm an experienced Business Operations and Data Quality professional with a background spanning corporate environments, remote teams, and international clients in the USA, UAE, and Pakistan. Since 2021, I've worked full-time on Upwork, supporting clients with operational coordination, research, quality assurance, data management, and business-critical processes. My experience goes beyond completing assigned tasks. I've managed administrative operations, coordinated and supervised teams, maintained business systems, trained staff, monitored performance, resolved operational issues, and helped ensure that daily workflows run efficiently. I'm equally comfortable working within established processes or helping develop structure where it's missing. I can learn how a business operates, take ownership of responsibilities, identify areas for improvement, and maintain reliable execution with minimal oversight. AREAS OF EXPERTISE BUSINESS OPERATIONS & ADMINISTRATION Managing daily operations, administrative processes, recurring responsibilities, and business workflows. Organizing priorities, tracking deadlines, maintaining records, coordinating resources, and ensuring important tasks are completed. REMOTE TEAM MANAGEMENT & COORDINATION Coordinating remote teams, assigning and monitoring tasks, tracking progress, following up on deliverables, supporting team members, and keeping management informed. Experienced in training staff, maintaining accountability, and addressing issues before they disrupt operations. RESEARCH & ANALYTICAL SUPPORT Conducting detailed research, gathering and verifying information, interpreting requirements,

🇵🇰Rawalpindi, Pakistan$30/hr100% JSS5.00 (15)Since Aug 2019

Earnings and projects

MRR
$4.1k

Last 6 months ÷ 6

World#7,649 / 412k
🇵🇰Country#778 / 52.9k
Revenue, last 30 days
$4k

Last 6 months: $25k

World#8,054 / 412k
🇵🇰Country#871 / 52.9k
Total earnings
$162k

Billed in all: $170k

World#21,042 / 412k
🇵🇰Country#1,568 / 52.9k
Per project
$7.7k

$25k in the last 6 months

World#21,804 / 412k
🇵🇰Country#1,064 / 52.9k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇰Country#22,565 / 52.9k
Projects in all
21

Across 28 contracts

21% fixed79% hourly
World#128,799 / 412k
🇵🇰Country#21,352 / 52.9k

Earnings, last 30 days

$170k+$4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$165.0k$167.5k$170.0kOct 9Oct 24Nov 8

Skill rankings: Top 0.51% in Virtual Assistance

Top 1% in 3 of 15 skills, ranked by MRR among everyone on Upwork with the skill.

  1. #19Relationship Management870 freelancers · 🇵🇰 #2Top 2%
  2. #20Research & Strategy1,744 freelancers · 🇵🇰 #1Top 1%
  3. #42Business Management2,777 freelancers · 🇵🇰 #3Top 2%
  4. #53Executive Support5,288 freelancers · 🇵🇰 #1Top 1%
  5. #68Team Management3,136 freelancers · 🇵🇰 #4Top 2%
  6. #71Quality Assurance4,093 freelancers · 🇵🇰 #7Top 2%
  7. #86Process Improvement2,840 freelancers · 🇵🇰 #6Top 3%
  8. #95Google Sheets9,300 freelancers · 🇵🇰 #2Top 1%