Myleen N.

Location: Philippines Background: ➧Top-rated E-Commerce Manager, Executive Virtual Assistant for Amazon, eBay, Shopify, Walmart, Mercado Libre, and WooCommerce. Key Offerings: I offer a wide range of skills and expertise to support your e-commerce business. 1. File Management: -Monitoring daily orders on platforms such as eBay, Shopify, and Amazon. -Conduct stock checks as necessary. 2. Liaison with Other Managers: -Coordinating stock and inventory arrangements with other managers. 3. Handling emails, live chat, and inbound calls. - Proficient in eDesk, Zendesk, Amazon Seller Central, and eBay Seller Page. 4. Platform Management: - Managing eBay, Shopify, and Amazon Seller Hub. - Handling requests, disputes, cancellations, and returns. Shipping Management: 5. Complaint Handling: - Expertise in addressing customer complaints, negative feedback, and AZ claims. 6. Task Coordination: - Check eBay, Shopify, and Amazon product listings for new products. -Monitoring Google Sheets for new listings. 7. Records Management: - Check daily Out of Stock (OOS) items after office hours from the warehouse. 8. Print shipping labels and tracking all shipments. - Provide status updates to the team as needed. 9. Order Management: - Check for pre-order items in platforms such as StarShippit, Shipworks, and ShipStation. Tool Proficiency: ➧Aftership Track (Supports 982 carriers worldwide) ➧WooCommerce ➧Amazon Seller Central ➧eBay Seller Page ➧Shopify Business Page ➧Starshipit ➧Shipworks ➧ShipStation ➧MercadoLibre ➧Seller Center ➧Asana ➧Zendesk ➧eDesk ➧Google Docs ➧Google Sheets ➧Facebook Hootsuite ➧ Communication platforms: Slack, Microsoft Teams, Ring Central, Google Voice ➧ Monday com ➧ SHipHero ➧ ShipDaddy I am well-equipped to help manage your e-commerce inventory and provide top-notch customer support across multiple platforms.