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Kleah Mae N.
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Kleah Mae N.

Customer Service | Ecommerce Expert | Bookkeeper | Virtual Assistant

With 6 years of work experience, I possess a range of skills that make me well-suited for a variety of tasks. Here is an overview of my skillset: 1. Administrative Support: I can provide assistance with tasks such as data entry, email management, calendar management, file organization, and general administrative tasks. 2. Customer Service: I have experience in providing excellent customer service, handling customer inquiries, resolving issues, and ensuring customer satisfaction. 3. E-commerce Support: I am proficient in managing e-commerce platforms, including adding products, updating prices, writing product descriptions, and conducting market research. 4. Content Writing: I have strong writing skills and can create engaging and informative content for blog posts, articles, social media posts, and website copy. 5. Research: I am skilled in conducting online research, gathering data, and providing well-organized and accurate research reports. 5. Bookkeeping: I have knowledge and experience in basic bookkeeping tasks, including invoice management, expense tracking, and financial record keeping. 6. Translation: I am fluent in multiple languages and can provide translation services for various documents and content. 7. Project Management: I have the ability to manage and coordinate projects, ensuring tasks are completed on time and within budget. 8. Social Media Management: I can assist with managing social media accounts, creating and scheduling posts, engaging with followers, and analyzing social media metrics. 9. Design & Editing: I have experience using Canva to create and edit personalized items such as invitations, souvenirs, and custom products, ensuring designs are visually appealing, correctly aligned, and error-free. 10. Technical Skills: I am proficient in using various software and tools, including Microsoft Office Suite, Google Suite, project management tools, and customer support platforms. I am adaptable, detail-oriented, and always open to learning new skills to meet each client's unique needs.

🇵🇭Dumaguete, Philippines$7/hr100% JSSSince Sep 2019

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#28,527 / 412k
🇵🇭Country#3,893 / 56.3k
Revenue, last 30 days
$1.4k

Last 6 months: $10k

World#31,854 / 412k
🇵🇭Country#5,376 / 56.3k
Total earnings
$16k

Billed in all: $16k

World#160,108 / 412k
🇵🇭Country#26,363 / 56.3k
Per project
$7.8k

$5k in the last 6 months

World#21,519 / 412k
🇵🇭Country#5,140 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
2
0% fixed100% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$16.5k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$15k$16k$17kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Typing

Ranked by MRR among everyone on Upwork with the skill.

  1. #27Business Services374 freelancers · 🇵🇭 #6Top 7%
  2. #115Financial Report1,343 freelancers · 🇵🇭 #28Top 9%
  3. #133Communication Skills2,224 freelancers · 🇵🇭 #38Top 6%
  4. #160Computer Skills2,550 freelancers · 🇵🇭 #78Top 6%
  5. #177Content Editing3,676 freelancers · 🇵🇭 #14Top 5%
  6. #208Typing5,170 freelancers · 🇵🇭 #82Top 4%
  7. #415Customer Satisfaction3,986 freelancers · 🇵🇭 #192Top 10%
  8. #2,932Data Entry53,630 freelancers · 🇵🇭 #1,317Top 5%