Kleah Mae N.
Customer Service | Ecommerce Expert | Bookkeeper | Virtual Assistant
With 6 years of work experience, I possess a range of skills that make me well-suited for a variety of tasks. Here is an overview of my skillset: 1. Administrative Support: I can provide assistance with tasks such as data entry, email management, calendar management, file organization, and general administrative tasks. 2. Customer Service: I have experience in providing excellent customer service, handling customer inquiries, resolving issues, and ensuring customer satisfaction. 3. E-commerce Support: I am proficient in managing e-commerce platforms, including adding products, updating prices, writing product descriptions, and conducting market research. 4. Content Writing: I have strong writing skills and can create engaging and informative content for blog posts, articles, social media posts, and website copy. 5. Research: I am skilled in conducting online research, gathering data, and providing well-organized and accurate research reports. 5. Bookkeeping: I have knowledge and experience in basic bookkeeping tasks, including invoice management, expense tracking, and financial record keeping. 6. Translation: I am fluent in multiple languages and can provide translation services for various documents and content. 7. Project Management: I have the ability to manage and coordinate projects, ensuring tasks are completed on time and within budget. 8. Social Media Management: I can assist with managing social media accounts, creating and scheduling posts, engaging with followers, and analyzing social media metrics. 9. Design & Editing: I have experience using Canva to create and edit personalized items such as invitations, souvenirs, and custom products, ensuring designs are visually appealing, correctly aligned, and error-free. 10. Technical Skills: I am proficient in using various software and tools, including Microsoft Office Suite, Google Suite, project management tools, and customer support platforms. I am adaptable, detail-oriented, and always open to learning new skills to meet each client's unique needs.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $10k
Billed in all: $16,461$16k
$5k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 4% in Typing
Ranked by MRR among everyone on Upwork with the skill.
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