Rifat M.

Hello! My name is Rifat. I have been on Upwork since 2020 working on sales and over the phone related positions. My prior experience includes being a customer service representative at Daraz and Imprint.com, two major e-commerce platforms. My role has involved efficiently managing orders, resolving customer inquiries, and listening to them. At Daraz, I developed a clear understanding of e-commerce workflow, ensuring smooth order placements and providing assistance to customers. I recently finished my contract with Imprint - working there has further improved my skills in customer support. This is where I focus on resolving issues and improving overall customer satisfaction. I am open to take care of all types of phone related jobs. I look forward to discussing how my skills can meet your needs. Thank you for your time! Best regards,