Jovelyn B.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I build the systems that let small teams run without the founder in every loop: automated workflows, clean SOPs, and a weekly operating rhythm that keeps people accountable. If your team is copying data between apps, chasing follow-ups by hand, or losing track of who owns what, I can map the process, cut the waste, and automate the rest. What I have delivered as COO of a remote real estate investment company (4 self-storage facilities, SC and TX): - 20+ automations in Zapier, GoHighLevel, and Google Sheets for lead and tenant follow-up, reporting, task handoffs, and investor updates - 25+ SOPs and core processes documented - 20+ remote staff, VAs, contractors, and site managers led - 90%+ quarterly priority (Rock) completion under EOS - $5M+ in capital raised and managed across syndication projects - A weekly Scorecard tracking occupancy, collections, construction milestones, and team output Automation and systems: - Workflow automation in Zapier, n8n, and Make - GoHighLevel pipelines, follow-up sequences, and CRM automation - AI-built automations, scripts, and internal tools with Claude Code and Google Antigravity - ClickUp and Airtable workspaces, dashboards, and automations - Google Sheets reporting, scorecards, and data syncs between apps - Process audits and time and motion studies to decide what to cut, rebalance, or automate Operations management: - EOS implementation: Level 10 meetings, Rocks, Scorecards, Accountability Chart - SOPs and process maps your team will actually follow - Project planning with owners, milestones, and due dates - Remote team and VA management - Financial oversight: cash flow, profit sheets, budget tracking How I work: 1. Map the current process and find where time is lost 2. Fix the process first, then automate it 3. Document it in an SOP so it survives staff changes 4. Track it on a scorecard so you know it works Background: - COO / EOS Integrator, real estate investment and self-storage, 2021 to present - Content Marketing Manager at a digital marketing agency, 5 years, 10+ client accounts - BPO operations leader with up to 115 staff and 8 team leads - Six Sigma Yellow Belt, Google Analytics certified Send me the workflow that takes up most of your team's time. I will tell you how I would fix it and what can be automated.