Shanell Mae R.
Customer Service Specialist/ Virtual Assistant
*Years of experience with Customer Service (phone, chat, and email) *Experience in content moderation for a big social media platform *Retention Specialist *Sales Specialist *Experienced Shopify user *Experienced Gorgias user *Experienced Zendesk user *Experience in data entry for an Ecommerce company *Experience in Social Media Management *Great communication skill *Professional and friendly *Passionate to work *Hardworking and trustworthy *Basic knowledge in Excel *Computer literate *Good in multi-tasking *Full of strategies and ideas *Efficient *Fast learner
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.4k
Billed in all: $60,373$60k
$1.2k in the last 6 months
Across 3 contracts
Across 9 contracts
Earnings, last 30 days
Skill rankings: Top 25% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #41Freshworks CRM121 freelancers · 🇵🇭 #24Top 34%🇵🇭#24 of 54
- #41ShipStation102 freelancers · 🇵🇭 #26Top 40%🇵🇭#26 of 59
- #403Content Moderation1,144 freelancers · 🇵🇭 #205Top 35%🇵🇭#205 of 514
- #526Freshdesk1,321 freelancers · 🇵🇭 #292Top 40%🇵🇭#292 of 621
- #667Gorgias1,588 freelancers · 🇵🇭 #401Top 42%🇵🇭#401 of 895
- #842Client Management2,926 freelancers · 🇵🇭 #224Top 29%🇵🇭#224 of 695
- #880Customer Retention2,511 freelancers · 🇵🇭 #358Top 35%🇵🇭#358 of 941
- #925Customer Experience2,788 freelancers · 🇵🇭 #400Top 33%🇵🇭#400 of 1,061