Mark Anthony C.

Medical Records| Staffing |Scheduler||HR Administrator|Virtual Asst.

I am an enthusiastic, responsible, and goal-driven individual, and my services can help free up your resources, time, and workforce at a reduced cost. I have worked in the BPO, Business Services, and Freelancing industries for a combined total of eight years. Give me the opportunity to work with you, and I will not only deliver high-quality results but also provide valuable insights and suggestions for process improvements that can strengthen your overall operations. WHAT CAN I OFFER: OPERATIONS and DEVELOPMENT LEAD •Workflow and Process Optimization •Overseeing and coordinating the day-to-day operations of the organization •Developing and implementing processes and procedures •Analyzing team data and metrics •Providing coaching to team members •Resolving problems and issues using root cause analysis SCHEDULER/STAFFING COORDINATOR •Update and maintain accuracy of employees schedule in scheduling system. •Responsible for approval and rejecting shift request depends on facility needs. •Coordinating with other facilities about their staffing needs. •Generating weekly attendance and employee hours report •Monitor attendance and tardiness and generate report •Collaborating with direct client for new business strategies SOCIAL MEDIA ADMIN • Data Entry • Creates, update & schedule Facebook/IG post • Responds to social media comments and messages. • Creating Promotional Infographic using Canva • Tracking of Orders through courier site/system. • Responsible for Inventory and doing Monthly Sales Report • Data Entry for Customers information, Order and Products. MEDICAL RECORDS REVIEWER • Visually inspect each page of medical records for completeness and legibility. Handle a high volume of continuous records. • Protect the security of medical records to ensure that confidentiality is maintained. • Quality Assurance • Data Entry HR SERVICE ADMINISTRATOR – EMPLOYEE DATA MANAGEMENT • Handling and processing employee data such as new hires and employee termination. • Analyzes, inputs, and processes data updates in the HR System to provide accurate and timely information to a variety of HR Services. • Data Entry HEALTH INSURANCE CLAIMS PROCESSOR • Processing Health Claims according to the guidelines provided. • Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to the company's practices and procedures. • Performing data entry, handling insurance claims reimbursements, and deciding whether a claim should be processed or denied. • Data Entry HEALTH INSURANCE ENROLLMENT & MEMBERSHIP ELIGIBILITY • Responsible for handling data entry transactions and ensuring that members are successfully enrolled. • Processed and handled member eligibility, request, queries, and issue resolution for a healthcare insurance provider. • Data Entry Give me a chance to work for you and I will ensure that I provide value not only on my work but can provide ways for process improvements as well.