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Dianne C.
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Dianne C.

Strategic Operations Partner | Strategies, Systems, Workflows, AI

I am a seasoned Operations Integrator with 14+ years of experience partnering with founders to build and scale efficient, profitable businesses. I specialize in taking a company's vision and translating it into a fully functional, day-to-day reality. My core mission is to reclaim your time, streamline your operations, and implement cost-effective systems that enable sustainable growth. I audit, design, build, run and grow service-based operations whether it's the founder's office, client acquisition, client success, or backend and people ops. I map custom operating architecture and the systems based on your business DNA (meaning, I will not box your business operations in a framework). I have a proven track record of: ✅ Streamlining daily operations to reclaim up to 20 hours of founder time per week, enabling leaders to focus on strategic growth and core business activities ✅ Integrating business operations within 3-6 months, establishing efficient workflows and clear lines of communication that aligned daily execution with long-term vision ✅ Optimizing technology spending by identifying and migrating to ERP-lite solutions, saving approximately $10,000 annually on tool subscriptions ✅ Spearheading the launch of a new digital agency from the ground up, establishing all operational procedures, client onboarding, and project management workflows My Services: ⚙️ Business Integration: I will work with you to align your vision with your operational strategy, building the systems and processes needed for scale ⚙️ Operations Management: I handle the day-to-day of your business, from managing teams and projects to overseeing financials and HR ⚙️ Insourcing: I act as your recruiting and HR partner, finding and hiring culture-aligned team members who will work alongside your in-house staff. I manage the entire process, from hiring to payroll. ⚙️ Founder's Office Support: Consider me your Chief of Staff or a Founder's Associate. I manage your schedule, communication, and key relationships so you can focus on high-level strategy and growth Why work with me? I don't just provide a service; I become a strategic partner dedicated to your success. My background as a Director of Operations, a Chief of Staff, and now as an entrepreneur myself gives me a unique perspective on what it takes to build a thriving business. I am deeply committed to empowering founders to lead, innovate, and grow without getting bogged down in the details. 💡 Real Results: 📦 Amazon Agency – Director of Operations Started as an EA, promoted twice in less than a year. Built the company structure, created project management systems, hired creatives, launched 4 departments, and implemented EOS/Traction based on the founder’s vision — without supervision. Optimized tools and cut ~$10k/year in software costs. 📈 Tech Investor – Chief of Staff Jumped into a high-stakes ops transition. Took over mid-project, rebuilt undocumented systems, and gave the founder visibility into daily operations while handling team dynamics and process design across multiple programs. 🔍 Industries I’m open to: - Creative agencies, marketing agencies, and boutique studios - Coaching, consulting, and education-based businesses - Venture studio, family office - Faith-driven or purpose-led organizations - Nonprofits and mission-minded ventures - Multi-brand companies, multipreneurs, serial entrepreneurs who need a right-hand ops person ⚙️ What I Look for in Clients: I do my best work with founders and teams who: - Lead with vision, but are open to structure and systems - Respect people, time, and boundaries - Value culture, character, and communication - Are not afraid of change but prefer 'long-term solutions that give peace' over 'always quick wins and results' to resolve operational chaos - See operations as a way to protect and empower people, not just increase output I’m not a good fit for teams that operate in urgency all the time, disrespect the process, or expect 24/7 responsiveness. 🌱 A Little About Me Outside of work, I’m a wife and mom with a background in missions and marketplace ministry. My faith grounds me in how I serve. I believe in building with integrity, discernment, and long-term stewardship. Systems should never steal the soul of a business. They should support it. 📩 If you’re tired of doing it all and ready to build a business that breathes again, let’s talk. Regards, Dianne Cubinar Filipino Ops Integrator, Based in Italy

🇦🇱Pogradec, Albania$40/hr100% JSS5.00 (6)Since Sep 2019

Earnings and projects

MRR
$286

Last 6 months ÷ 6

World#100,192 / 412k
🇦🇱Country#227 / 1,029
Revenue, last 30 days
$1.2k

Last 6 months: $1.7k

World#36,059 / 412k
🇦🇱Country#79 / 1,029
Total earnings
$36k

Billed in all: $38k

World#98,283 / 412k
🇦🇱Country#218 / 1,029
Per project
$4.5k

$858 in the last 6 months

World#38,922 / 412k
🇦🇱Country#98 / 1,029
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇦🇱Country#183 / 1,029
Projects in all
8

Across 9 contracts

0% fixed100% hourly
World#223,560 / 412k
🇦🇱Country#506 / 1,029

Earnings, last 30 days

$37.7k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$36k$37k$38kOct 8Oct 23Nov 7

Skill rankings: Top 25% in Business Intelligence

Ranked by MRR among everyone on Upwork with the skill.

  1. #22EOS71 freelancers · 🇦🇱 #1Top 31%
  2. #42Business Process Outsourcing109 freelancers · 🇦🇱 #1Top 39%
  3. #65Team Alignment214 freelancers · 🇦🇱 #1Top 30%
  4. #128Performance Management448 freelancers · 🇦🇱 #1Top 29%
  5. #210Business Process Management645 freelancers · 🇦🇱 #3Top 33%
  6. #288Operations Management Software807 freelancers · 🇦🇱 #3Top 36%
  7. #301Performance Optimization1,100 freelancers · 🇦🇱 #1Top 27%
  8. #312Process Documentation883 freelancers · 🇦🇱 #2Top 35%