Cynderly S.

Hi there, please call me Cyndy! I'm a Filipina living in the UK 😉 I'm new here, but I've been working in the customer service industry for more than 10 years. I've also been a freelancer for 3 years, working as a virtual assistant for an e-commerce business. I worked in a call center for 7 years, where I learned how to demonstrate care and empathy towards customers, ensuring their needs and concerns were addressed effectively. ✅Customer Service | phone calls, chats, SMS, emails, social media, reviews ✅Product Specialist ✅Customer Experience | Quality Assurance ✅Administrative Tasks ✅Email | Calendar Management ✅Project Management ✅Basic Photo Editing | Graphic Design ✅Lead Generation ✅Basic Financial Accounting | Bookkeeping ✅Social Media Moderation ✅Customer Service Operations Manager Tools and Apps that I utilized: ⚡Gladly | Gorgias | Salesforce | Zendesk | Reamaze ⚡ClickUp | Asana | Notion | Trello ⚡Shopify | Woocommerce ⚡Amazon Seller Central ⚡Shiphero | Quickbox | Shipmanager | J&J Global Fulfillment | Metorik ⚡Recharge | Loyalty Lion | Okendo | Skio ⚡Trustpilot | Google My Business | BBB | Hotjar ⚡Slack ⚡Canva ⚡Microsoft Teams ⚡Google Suits ⚡Xero | Quickbooks Why me? ⭐On-time work delivery ⭐100% work satisfaction ⭐Good Equipment and Noise-Canceling Headset ⭐Can start immediately Let's chat :)