Danielle P.

English Speaking Customer Service Agent for the E-commerce Industry.

Are you looking for someone to help build your Customer Service Team for your E-commerce company? Is customer satisfaction one of your pain points as a company? If your answer is 'yes', then you are viewing the correct profile. I have over 6 years of experience as a customer service agent which was gained from working in the BPO industry and freelancing on Upwork.com. I am a quick thinker, a good listener and I have a knack for details. This means that I have the ability to properly assist your customers with their concerns/ issues related to your company and the services that you offer. Customer satisfaction is one of my strong suits along with being a great communicator, if you hire me for your project, your customer will never leave a conversation with me disappointed. I have the ability to adapt to my work environment and always grasp the opportunity to learn something new. I can assure you that you will not regret hiring me to work on your project.