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Diana B.

Diana B.

Customer Service Representative

I'm a graduate of BS Nursing in Centro Escolar University. I've worked in the contact service industry for almost 10 years handling customer service for major US telcos, UK telcos and hospitality clients.

🇵🇭Pasig City, Philippines$7/hr90% JSSSince Sep 2019

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#24,723 / 412k
🇵🇭Country#3,002 / 56.3k
Revenue, last 30 days
$1.8k

Last 6 months: $11k

World#24,166 / 412k
🇵🇭Country#3,268 / 56.3k
Total earnings
$202k

Billed in all: $205k

World#15,131 / 412k
🇵🇭Country#1,227 / 56.3k
Per project
$202k

$11k in the last 6 months

World#30 / 412k
🇵🇭Country#1 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 3 contracts

0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$205k+$1.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$203k$204k$205k$206kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Data Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #120Data Management2,504 freelancers · 🇵🇭 #35Top 5%
  2. #340Customer Satisfaction3,986 freelancers · 🇵🇭 #156Top 9%
  3. #549Zendesk5,908 freelancers · 🇵🇭 #277Top 9%
  4. #835Online Chat Support11,527 freelancers · 🇵🇭 #471Top 7%
  5. #901Email Communication14,123 freelancers · 🇵🇭 #460Top 6%
  6. #1,051Email Support14,954 freelancers · 🇵🇭 #594Top 7%
  7. #1,418Customer Support20,101 freelancers · 🇵🇭 #640Top 7%
  8. #2,400Customer Service37,167 freelancers · 🇵🇭 #1,068Top 6%