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Vina Sita R.
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Vina Sita R.

Customer Support

A versatile professional and multitasking expert, balancing the demands of being a mother of two with delivering exceptional results in customer support and project management. With a proven ability to manage up to 300 tickets daily, a track record of earning top accolades (1st Best Customer Support for a SaaS client), and maintaining high satisfaction ratings (4.6/5), I excel in leveraging tools like Intercom, Zendesk, and Shopify to meet client needs.

🇮🇩Bandung, Indonesia$5/hr100% JSS5.00 (2)Since Sep 2019
MRR
$1,731
🌍#26.7K/363K
🇮🇩#182/4,773
Recent Earnings
$10,386
🌍#26.7K/363K
🇮🇩#182/4,773
Total Earnings
$87,337
🌍#42.4K/363K
🇮🇩#274/4,773
Avg. Per Project
$29,112
🌍#2,816/363K
🇮🇩#10/4,773
Recent Projects
1
0f1h
🌍#272K/363K
🇮🇩#3,774/4,773
Total Projects
3
2f3h
🌍#272K/363K
🇮🇩#3,774/4,773
MRR Performance Over Time
$50k$25k$0
6 mo ago3 mo agoNow
Coming SoonGathering historical data
World Skill Rankings
of 228
#24
Following ProceduresTop 10%
#113Intercom
#134Freshdesk
#152Ticketing System
#186Gorgias
#238Slack
#263Order Tracking
#390Customer Satisfaction
#397Salesforce
#626Zendesk
#937Online Chat Support
#987Data Analysis
#1,624Customer Support
#1,802Shopify
#2,680Customer Service
🇮🇩Indonesia Skill Rankings
of 3
#1
GorgiasTop <0.01%
#1Slack
#1Freshdesk
#1Order Tracking
#1Following Procedures
#1Ticketing System
#1Zendesk
#2Salesforce
#2Online Chat Support
#2Intercom
#4Customer Satisfaction
#4Shopify
#5Customer Support
#6Customer Service
#8Data Analysis