Megan M.
Operations & Systems Strategist | Process Improvement | Remote Teams
I help organizations untangle messy operations, strengthen systems, and build processes that actually work for the people using them. With 20+ years of experience across multiple industries, I specialize in business operations, process improvement, remote team leadership, project management, and turning complex workflows into clear, scalable systems. I’m comfortable working at the intersection of operations, finance, contracts, and compliance, particularly in grant-funded organizations where strong systems and accurate documentation matter. I’m also a U.S. Army veteran who served overseas in Afghanistan and hold a degree in biotechnology. That combination has shaped how I approach problems: I look for patterns, identify root causes, test assumptions, and build practical solutions rather than layering another temporary fix onto the problem. My work is people-first, but highly operational. I’m especially good at stepping into environments where there are too many spreadsheets, unclear ownership, inconsistent processes, missed handoffs, or simply too much living inside people’s heads and creating structure without creating unnecessary bureaucracy. "A leader is best when people barely know he exists, when his work is done, his aim fulfilled, they will all say: we did it ourselves." -Lao Tzu I can help with: • Business operations and workflow design • SOP development and process documentation • Project and program management • Remote team systems, workflows, and accountability • Grant administration, compliance & reporting — federal and private/philanthropic • Grant budget tracking, financial reporting & spend monitoring • Budget management, forecasting & financial operations • Invoice, payment & reimbursement workflows • Contract-to-payment workflow design • Vendor, consultant & subcontractor management • ClickUp and work-management system design • Operational audits and process improvement • Cross-functional coordination • Scaling systems without losing the human element