Ahmed A.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

CCNP certified professional with 12 years of experience providing hardware and software technical support and customer support experience within public and private sector. Technical hands-on capabilities with: installation and configuration, remote monitoring, customer service, tech support, maintenance and troubleshooting. Possessing a good team spirit, deadline orientated and having the ability to organize and present technically sophisticated telecommunications support engineering professional with a solid background in installation and configuration of networks and computers. Skilled in client relations with an emphasis on customer-centric service delivery, especially as it relates to providing troubleshooting support on and off site, in person, by phone, or online. Dedicated team leader adept at developing training protocols, executing multiple projects, and generating detailed reports in an effort to always be increasing efficiency. Performs well under pressure and in fast-paced work environments. Adept at analysis and problem solving.