Natalie M.
E-commerce support with experience in Shopify and Etsy
I am honest, reliable, and dedicated to my work. I have over 5 years experience in Shopify store management including order fulfillment, customer service, etc. I’m skilled in communication via phone, email, live chat, and offer support in Gorgias and Zendesk. I’m eager to use my knowledge of AI tools such as Siena AI and Chat GPT when needed on the job. I have significant experience in Etsy marketing and management such as key word research, product titles/ descriptions, product listing, and knowledge of print on demand. I can meet deadlines independently, but also consider myself a team player. I look forward to working with you in providing the best quality customer service and other services to reach your business goals!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $18k
Billed in all: $166,970$167k
$9.2k in the last 6 months
Across 3 contracts
Across 20 contracts
Earnings, last 30 days
Skill rankings: Top 0.56% in Manage Etsy Site
Ranked by MRR among everyone on Upwork with the skill.
- Manage Etsy Site359 freelancers · 🇺🇸 #2Top 0.56%🇺🇸#2 of 41
- #6Optimize Etsy Site313 freelancers · 🇺🇸 #3Top 2%🇺🇸#3 of 36
- #12Etsy Listing1,112 freelancers · 🇺🇸 #6Top 1%🇺🇸#6 of 90
- #18Ecommerce Order Fulfillment755 freelancers · 🇺🇸 #2Top 2%🇺🇸#2 of 46
- #61Gorgias1,588 freelancers · 🇺🇸 #9Top 4%🇺🇸#9 of 75
- #83Slack3,033 freelancers · 🇺🇸 #28Top 3%🇺🇸#28 of 345
- #165Market Research8,410 freelancers · 🇺🇸 #64Top 2%🇺🇸#64 of 1,124
- #172Zendesk5,908 freelancers · 🇺🇸 #28Top 3%🇺🇸#28 of 369