Katherine Claire A.

I have established and gained skills in customer service through my experience working as a Call Center agent in Teleperformance company. I've developed impeccable phone manners and the ability to politely deal with irate customers. I managed to enhance my communication skills in terms of receiving phone calls of various races. My experience helped me improve my organizational skills, provided extensive knowledge on how to promote any business services can offer and further cultivated me to some useful and effective customer service abilities while handling technical support for clients in a wide range of company products. I am accustomed to working multiple projects simultaneously and can offer new ideas to help your company grow and surpass all goals and adjectives. My aim is to provide impeccable services to my clients and employers. I can definitely help in both technical or non technical customer service support dual with assistance to admin business operation duties that would escalate the progress of any business of business owner employers. Beyond customer service, I have extensive experience in the e-commerce industry, particularly in dropshipping. I have worked closely with suppliers from China, gaining in-depth knowledge of order processing, inventory management, and fulfillment logistics. My expertise in this field allows me to efficiently coordinate product sourcing, track shipments, and resolve supply chain issues, ensuring smooth operations for online businesses. I am a proactive and detail-oriented professional who thrives in fast-paced environments. My goal is to contribute to your company's success by providing seamless virtual assistance, whether in customer service, administrative support, or e-commerce operations. I look forward to the opportunity to discuss how my skills and experience align with your needs.