Allan C.

I have over 10 years of experience in the customer service industry, providing support via phone, email, and in-person interactions. Throughout my career, I have developed a strong set of skills, including: Computer proficiency and basic Microsoft Excel Teamwork and collaboration Time management and multitasking Problem-solving and effective communication Empathy and self-control My professional background includes roles in technical support, customer care, retention, and helpdesk supervision. These experiences have allowed me to refine my ability to assist customers effectively while maintaining high service standards. I also have 4 years of experience in real estate customer service, assisting both property owners and residents. My responsibilities included: Helping owners list their homes for rent Scheduling appointments between owners and real estate agents Assisting residents with property tours, applications, and document collection Coordinating move-ins and move-outs Managing lease renewals and agreement updates Guiding residents through the process of requesting maintenance or repair services for their homes.