Rhea Mae P.

Are you looking for a dependable Medical Virtual Assistant who can handle insurance verification, prior authorizations, medical billing support, and patient coordination with accuracy and professionalism? I am an experienced Virtual Medical Assistant with over 5 years of experience supporting healthcare providers, medical practices, and patients across the United States. I specialize in insurance verification, prior authorization, claims follow-up, referral coordination, and administrative support while maintaining strict HIPAA compliance. Throughout my career, I have worked with medical practices specializing in Rheumatology and Sleep Medicine, as well as healthcare organizations handling commercial insurance, Medicare, and Medicaid plans. I am highly organized, detail-oriented, and committed to helping healthcare providers improve workflow efficiency and reduce authorization delays. My Expertise: ✔ Insurance Eligibility & Benefits Verification ✔ Prior Authorization & Pre-Certification ✔ Medical Claims Follow-up ✔ Referral Coordination ✔ Appeals & Denial Follow-up ✔ Patient Demographic Updates ✔ Appointment & Telehealth Scheduling ✔ Medical Documentation ✔ Medical Billing Support ✔ Administrative Support EMR/EHR Systems: • Athenahealth • eClinicalWorks (ECW) • RXNT • Amazing Charts • Office Ally Insurance & Clearinghouse Platforms: • Availity • Optum • Trizetto • Blue Shield • UnitedHealthcare (UHC) • Cigna • UMR • Medicare • Medicaid • TRICARE Payment Platforms • Zelis • Optum Pay • ECHO • Payspan • Availity Remittance Productivity Tools: • Microsoft Word • Microsoft Excel • Microsoft Outlook • Google Workspace • Microsoft Teams Why Clients Choose Me: • Strong understanding of U.S. healthcare insurance processes • Extensive Prior Authorization experience • HIPAA Certified • Excellent written and verbal communication • Fast learner and highly adaptable • Detail-oriented with exceptional organizational skills • Reliable and committed to meeting deadlines I understand that every delayed authorization or insurance issue can impact patient care. My goal is to provide accurate, efficient, and dependable administrative support so your practice can focus on delivering excellent healthcare. Let's discuss how I can help your practice save time, reduce administrative workload, and improve operational efficiency.