Ailene L.

Hi, I'm Ailene! A Virtual Assistant and Customer Support Specialist with over 5 years of experience supporting international clients. I help businesses stay organized by managing emails, calendars, data entry, customer inquiries, CRM updates, documentation, and day-to-day administrative tasks. I also have experience providing technical support and using tools such as Microsoft 365, Zendesk, HubSpot, Intercom, Slack, Trello, Jira, CloudTalk, Google Workspace, Canva, and ChatGPT. I'm organized, detail-oriented, reliable, and a fast learner who enjoys working with new systems and improving processes. Whether it's handling administrative work, supporting customers, or keeping daily operations running smoothly, I always aim to deliver accurate, high-quality work. If you're looking for a dependable Virtual Assistant who can provide both administrative and customer support, I'd love the opportunity to help your business grow.