Princess Jean D.

Healthcare VA | NDIS & Aged Care Operations (SCHADS) |UK Care HR Admin

NDIS and aged care operations support for Australian providers. HR, compliance and employee records for UK care organisations. SCHADS, PVG.. I'm a healthcare virtual assistant with 5+ years supporting Australian healthcare staffing agencies, NDIS providers and aged care services, plus UK social care organisations. I keep shifts covered, staff compliant and records audit-ready — so operations don't stall waiting on follow-ups. Australia — NDIS & Aged Care Operations ✔ Rostering and scheduling under the SCHADS Award — shift allocation, last-minute cancellations, urgent coverage, staff availability ✔ Coordination of support workers, carers, AINs and RNs across large staff pools ✔ SCHADS-related timesheet administration, payroll support and timesheet query resolution ✔ Compliance and credential tracking — NDIS Worker Screening Check, police checks, AHPRA registration, Right to Work, IDs, certifications ✔ Expiry monitoring and proactive follow-up on training, incident and document trackers ✔ Recruitment administration and end-to-end onboarding through to sign-off ✔ Reference checks and employment history verification ✔ Client, facility, candidate and employee communication across phone, email and CRM ✔ Staff record management, administrative reports and management reporting I understand how these operations run day to day: filling urgent shifts while respecting worker suitability and award rules, chasing missing documents before they become audit findings, and keeping communication clear between staff, clients, facilities and internal teams. United Kingdom — Care HR & Compliance Administration My hands-on UK experience is with Scottish providers, so I work fluently with SSSC and Care Inspectorate requirements. Safer recruitment and personnel-file standards are near-identical in England, and the same processes apply with DBS in place of PVG. ✔ SSSC registration, renewals and employer updates ✔ PVG (Disclosure Scotland) coordination — the direct equivalent of DBS in England ✔ Right to Work and identity verification ✔ Safer recruitment: reference collection, employment history checks, follow-ups ✔ Training, eLearning and competency tracking, including mandatory refreshers ✔ Care worker and nursing staff onboarding, start to finish ✔ Compliance documentation and certificate monitoring ✔ Audit-ready employee files maintained for inspection or internal review I work independently in fast-paced environments where timing and accuracy matter, follow established processes, and take ownership of open follow-ups rather than waiting to be chased. Employee, client, compliance and payroll data is handled with strict confidentiality, in line with GDPR and the Australian Privacy Principles. Availability: Australian business hours, UK business hours, or after-hours coverage — including on-call for urgent shift changes. Need reliable support with NDIS admin, aged care operations, healthcare rostering, SCHADS administration, compliance, onboarding, payroll support, or UK care HR? Send me a message and I'll tell you exactly how I'd handle it.