Cristina R.
Zendesk and Shopify Customer Support, Email support Specialist
With 12 years of customer service experience, I specialize in managing emails, particularly through Zendesk. I have supported a variety of accounts, including telecom, satellite TV, e-commerce, and directory assistance. I am dedicated, hardworking, and motivated to take on freelance opportunities. Knowledge about: ✓ Zendesk ✓ Zendesk Chat ✓ Shopify ✓ FactBranch ✓ Shipmonk ✓ Flexport ✓ Calendly ✓ ChargeDesk ✓ Lokalise ✓ Zoom Cloud meetings ✓ Slack ✓ Google Drive ( Google docs, Google sheets) ✓ Microsoft Office ✓ Gmail ✓ Outlook
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.2k
Billed in all: $62,198$62k
$5.2k in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 10% in English
Ranked by MRR among everyone on Upwork with the skill.
- #97Email Etiquette439 freelancers · 🇵🇭 #58Top 22%🇵🇭#58 of 224
- #325Ticketing System1,296 freelancers · 🇵🇭 #147Top 25%🇵🇭#147 of 540
- #672Order Tracking2,668 freelancers · 🇵🇭 #482Top 25%🇵🇭#482 of 1,731
- #1,522Zendesk5,908 freelancers · 🇵🇭 #847Top 26%🇵🇭#847 of 2,921
- #1,671English17,148 freelancers · 🇵🇭 #326Top 10%🇵🇭#326 of 1,895
- #2,662Email Communication14,123 freelancers · 🇵🇭 #1,536Top 19%🇵🇭#1,536 of 6,862
- #3,219Email Support14,954 freelancers · 🇵🇭 #2,051Top 22%🇵🇭#2,051 of 8,734
- #4,059Customer Support20,101 freelancers · 🇵🇭 #2,116Top 20%🇵🇭#2,116 of 9,123