Alexandre M.
Customer Service Specialist & Virtual Assistant
Friendly and dedicated Customer Service Specialist with over 10 years of experience delivering top-quality support and building long-term customer relationships. I’m skilled at handling inquiries via email, chat, and social media, resolving issues quickly while maintaining professionalism and empathy. As a Virtual Assistant, I help businesses stay organized and efficient by managing administrative tasks, coordinating operations, and supporting teams remotely. I’m highly adaptable, proactive, and detail-oriented ensuring smooth day-to-day operations and excellent client satisfaction.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.1k
Billed in all: $14,274$14k
$2.6k in the last 6 months
Across 6 contracts
Earnings, last 30 days
Skill rankings: Top 17% in Training
Ranked by MRR among everyone on Upwork with the skill.
- #185Training1,082 freelancers · 🇵🇭 #65Top 17%🇵🇭#65 of 257
- #337BPO Call Center1,567 freelancers · 🇵🇭 #189Top 22%🇵🇭#189 of 880
- #431Communication Etiquette1,807 freelancers · 🇵🇭 #258Top 24%🇵🇭#258 of 1,003
- #449Order Fulfillment1,928 freelancers · 🇵🇭 #332Top 23%🇵🇭#332 of 1,262
- #633Order Processing2,648 freelancers · 🇵🇭 #452Top 24%🇵🇭#452 of 1,622
- #685Order Tracking2,668 freelancers · 🇵🇭 #487Top 26%🇵🇭#487 of 1,731
- #1,567Ecommerce8,441 freelancers · 🇵🇭 #410Top 19%🇵🇭#410 of 1,718
- #1,703Sales9,827 freelancers · 🇵🇭 #733Top 17%🇵🇭#733 of 3,672