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Danielle Mikaela S.

Danielle Mikaela S.

Technical Support Representative/Collections Specialist

A versatile technical support representative that has more than 3 years of experience in the industry. I am adept at providing clients with clear instructions and useful guidance. I influence all customer interactions and technical work for supported products in a positive way. I have great listening and communication skills that’s why I became a collections specialist in my earlier years. I’m familiarized with the FDCPA and other laws regarding debt collection practices. With all the experiences combined, I have developed great problem-solving and critical-thinking skills.

🇵🇭Angeles City, Philippines$8/hr90% JSSSince Oct 2019

Earnings and projects

MRR (estimate)
≈$1.1k

An estimate from an earlier read

World#43,752 / 412k
🇵🇭Country#7,772 / 56.3k
Revenue, last 30 days
$992

Last 6 months: $6.7k

World#43,060 / 412k
🇵🇭Country#8,679 / 56.3k
Total earnings
$59k

Billed in all: $63k

World#66,377 / 412k
🇵🇭Country#10,173 / 56.3k
Per project
$59k

$6.7k in the last 6 months

World#661 / 412k
🇵🇭Country#43 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1
0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$62.9k+$925 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$61.5k$62.0k$62.5k$63.0kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 11% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. 2SnapEngage7 freelancers · 🇵🇭 #2Top 29%
  2. #6LogMeIn Rescue14 freelancers · 🇵🇭 #6Top 43%
  3. #18Remote Connection Support146 freelancers · 🇵🇭 #6Top 12%
  4. #67Beta Testing514 freelancers · 🇵🇭 #3Top 13%
  5. #124Debt Collection699 freelancers · 🇵🇭 #79Top 18%
  6. #993Phone Support5,089 freelancers · 🇵🇭 #534Top 20%
  7. #1,209Zendesk5,908 freelancers · 🇵🇭 #655Top 20%
  8. #1,973Technical Support11,267 freelancers · 🇵🇭 #1,110Top 18%