Yusdianto H.

Hi, my name is (Julius) Yusdianto Hartono. I have over 9 years of experience in the tech field, including 2 years as a Front-End Web Developer, 3 years in IT Support, and the last 4 years as an IT Helpdesk, Customer Service, Virtual Assistant, and QA Tester. My work covers a wide range of areas: AI & Automation: Experienced in creating effective AI prompts for tools like ChatGPT to generate SEO content, emails, and process documentation. Built automations using Zapier and Make.com, including an AI email sender workflow. Administrative & Project Support: Skilled in scheduling, file management, inbox management, lead generation via LinkedIn Sales Navigator, and using tools like Monday.com, Asana, ClickUp, Notion, and Google Workspace to keep projects organized. E-Commerce Assistance: Hands-on experience managing online stores on Shopify, WordPress, and Magento — including adding products, optimizing descriptions for SEO, editing product images/videos in Canva and CapCut, and ensuring content accuracy. I have also maintained apps and websites, reported bugs, created daily reports for data mining using SQL Server 2018 (output in Excel), and built dashboards in Power BI and Google Data Studio. I perform manual QA testing based on user test cases for apps and websites, and I’m certified in QA Automation using Katalon, Selenium, and Appium. I am an open-minded and goal-oriented professional, independent yet capable of leading a team, positive-minded, hard-working, and a strong problem solver. Tools & Technologies I’ve worked with: TeamViewer, Zoom, Microsoft Teams, Microsoft Outlook, OneDrive, Microsoft Office 365, Google Docs, Google Sheets, Google Drive, Gmail, Google Play Console, WordPress, Magento Dashboards, Shopify, Sublime, Visual FoxPro, Power BI, Google Data Studio, IntelliJ IDEA, Appium, Katalon, Cypress, Notion, Photoroom, Canva, CapCut, Monday.com, Asana, ClickUp, Zapier, Make.com, Webscraper.io.