Raphael F.

SHORT-TERM RENTAL & PROPERTY MANAGEMENT SPECIALIST 6+ Years of Experience | Guest Experience | Operations | OTA Management With over 6 years of hands-on experience in short-term rental (STR) and property management, I specialize in delivering exceptional guest experiences, optimizing property operations, and helping property owners maintain a seamless, high-quality rental business. Having managed 300+ listings throughout my career, including overseeing up to 200 properties at a time, I bring a strong understanding of the day-to-day demands of short-term rentals. From guest communications and reputation management to OTA dispute resolution, property onboarding, and team coordination, I combine attention to detail, proactive problem-solving, and operational efficiency to keep properties running smoothly. I take pride in building strong relationships with property owners, guests, cleaners, and maintenance teams. My goal is simple: to minimize operational stress, protect your property's reputation, and deliver a consistently excellent guest experience. 🤝 LET'S WORK TOGETHER Whether you need reliable day-to-day operational support, assistance managing multiple listings, help resolving challenging guest situations, or training for your STR team, I bring the experience, organization, and problem-solving skills to help. Let’s make your property operations more efficient, your guest experience exceptional, and your business easier to manage.