Crista Jane F.

Are you finding it hard to stay on top of your daily to-do list? 📝🤔 You might be focused on growing your business or launching something new, but end up spending most of your time answering enquiries, managing admin, or updating your website. Or maybe it just feels like too much to handle alone. Running a business can be overwhelming, and having the right support can make a big difference. I’m currently new to Upwork, but I bring over 7 years of experience working remotely with clients ranging from start-ups to corporate organisations. My journey started in 2019 as an online English teacher. I then moved into BPO work in a work-from-home setup, handling customer service, sales, and retention for clients in the USA, Australia, and New Zealand. This strengthened my communication skills, patience, and ability to work in a fast-paced, customer-focused environment. Since 2022, I’ve worked as a freelancer in Digital Marketing and Virtual Assistance, supporting different client businesses across various niches. My work includes website updates, inbox and calendar management, scheduling, data entry, venue, hotel & flight reservations, client engagement and retention, and handling phone calls. As my experience grew, I transitioned into more executive support roles, working closely with business owners to help streamline operations. One of the highlights of my career is that this role gave me the opportunity to travel to Australia twice for work-related engagements. Since transitioning fully into remote work in 2019, I’ve continued supporting clients online, building strong independence, adaptability, and consistency across different industries. My goal is simple: to help business owners reduce their workload so they can focus on growth, strategy, and the bigger picture. 🚀 WHY WORK WITH ME? ⭐ Strong background supporting business operations across multiple industries 💪 Quick to adapt, organised, and solution-focused 🤝 Strong communicator who values long-term working relationships ⚡ Reliable, independent, and proactive What I can help you with 👇 🛠️ Project management 💻 Website support (WordPress, Squarespace, DUDA) 🌐 CRM management 📰 Email & newsletter management 🖥️ Online course support 📧 Inbox and admin support Tools I’ve worked with: Slack, WhatsApp, Asana, Zoho, Kajabi, GoHighLevel, Xero, Stripe, ChatGPT, Microsoft Teams, Zoom Phone, Zoom, Google Drive, and Google Workspace. I also enjoy solving technical challenges such as DNS settings and website backend issues. While I may still require support for more complex cases, I’m very comfortable troubleshooting and learning quickly and I genuinely enjoy working through technical tasks. Let’s connect and see how I can support your business 😊