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Frederick P.

Frederick P.

Customer Service Expert

Hello there, I have over 12 years of relevant work experience in Customer Service. High performing, strategic-thinking professional which developed extensive expertise in customer service through different type of channels - voice, chat and email. I cam motivate, train and manage service teams to ensure outstanding customer care. I possess a range of knowledge and experience that will allow me to contribute toward the success of your company. I welcome the opportunity to speak with you.

🇵🇭Lipa City, Philippines$10/hr90% JSSSince Oct 2019

Earnings and projects

MRR
$799

Last 6 months ÷ 6

World#58,012 / 412k
🇵🇭Country#11,345 / 56.3k
Revenue, last 30 days
$771

Last 6 months: $4.8k

World#50,972 / 412k
🇵🇭Country#11,020 / 56.3k
Total earnings
$36k

Billed in all: $36k

World#97,445 / 412k
🇵🇭Country#15,833 / 56.3k
Per project
$36k

$4.8k in the last 6 months

World#1,950 / 412k
🇵🇭Country#239 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$36.4k+$771 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$35.5k$36.0k$36.5kOct 8Oct 23Nov 7

Skill rankings: Top 13% in Online Research

Ranked by MRR among everyone on Upwork with the skill.

  1. #98Supervision392 freelancers · 🇵🇭 #51Top 25%
  2. #665Customer Experience2,788 freelancers · 🇵🇭 #302Top 24%
  3. #1,093Online Research8,217 freelancers · 🇵🇭 #436Top 13%
  4. #1,506Phone Communication6,538 freelancers · 🇵🇭 #720Top 23%
  5. #2,846Email Communication14,123 freelancers · 🇵🇭 #1,633Top 20%
  6. #8,033Customer Service37,167 freelancers · 🇵🇭 #4,457Top 22%
  7. #8,468Data Entry53,630 freelancers · 🇵🇭 #4,351Top 16%