Tyronne M.

I spent 17 years running the operations most businesses are now trying to automate — real estate and mortgage transaction coordination, leasing, SaaS customer success, and BPO teams of up to 100 people. Now I build the systems that replace the manual parts. I understand the work first, then I automate it. That's the difference between a workflow that survives contact with real clients and one that breaks in week two. ⚙️ Systems I've built and maintained: 🏡 24/7 AI Real Estate Concierge (n8n, AI agent with persistent memory, Zillow) — answers inbound property inquiries the moment they arrive across ~10 active listings, seven days a week, peaking at 600–700 inquiries per week. Replaced a ping-and-wait cycle where inquiries sat until an agent was free. Agents still handle callbacks for appointment verification, but no inquiry goes unanswered first. Contributed to 500+ leads captured and 25+ properties closed or rented. 🔧 AI Parts-Lookup & Support Agent (n8n, Slack, OpenAI, Supabase pgvector) — RAG vector search across a full product catalog, sources real-time alternatives for out-of-stock items, logs and escalates service cases. Hundreds of cases resolved. 📥 Automated Inbox Digest (n8n, OpenAI) — deduplicates and summarizes email threads into a visual digest with Slack alerts and draft replies. 📋 Deal Stage Pipeline (Zapier, Trello) — 6-stage transaction pipeline automating follow-ups, delays, and document handling so nothing falls through the cracks. 🙋 I still do the operational work, not just the building. This year I closed nearly 30 lease transactions in 6.5 months for a property management client — 4–5 a month — while handling tenant support, vendor coordination, payment follow-up, and move-in/move-out logistics. 🛠️ Tools: n8n, Make, Zapier, Supabase, Claude, ChatGPT, Gemini/Vertex AI, AppFolio, kvCORE, GoHighLevel, HubSpot, ClickUp, Shopify, Slack. I'm a strong fit if your business is working but too much still depends on manual follow-up, repetitive admin, or disconnected tools. Send me your current process and I'll tell you what should stay manual, what should be simplified, and what's actually worth automating.