Lianne Marie P.

Data Collection Specialist

An experienced Data Curator with a strong background in customer support, skilled in organizing, managing, and curating data to ensure its accuracy, relevance, and accessibility. Expertise in maintaining high-quality datasets while delivering exceptional support to customers, helping them navigate and interpret data to meet their needs. Adept at managing both the technical and interpersonal aspects of data-driven environments, with a focus on problem-solving, continuous improvement, and delivering client satisfaction. Key Skills: Data collection, entry, and validation Customer service excellence Data analysis and reporting Problem-solving and troubleshooting CRM and database management Clear and concise communication Time management and prioritization Technical support for data-related queries Experience Highlights: Successfully collected and maintained high-quality data, ensuring compliance with data standards and protocols. Provided responsive customer support for inquiries regarding data accuracy, issues, and reports, achieving a high level of customer satisfaction. Worked closely with cross-functional teams to resolve technical issues and improve data processes. Trained customers and internal staff on data-related tools and systems, ensuring smooth operations and customer empowerment. Professional Goals: To leverage expertise in data management and customer service to contribute to an organization's growth while continuously enhancing skills in data analysis and client relations.