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Rohan R.
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Rohan R.

AI Automation Engineer & Certified Zoho Developer | AI Agents, n8n

I build AI automation and AI agents that do real business work. They qualify leads, answer customers, read documents, draft follow-ups and update your CRM, and a person approves the steps that matter. Behind that is 14+ years as a Certified Zoho Developer building CRM, ERP and integration systems for businesses in the US, Australia and India. That means the AI I build connects to your real data and processes, not a demo. You work directly with me, with no account managers and no handoffs. Hire me if: • You want AI to handle repetitive work like inbox triage, lead follow-up, data entry or support replies, but don't know where to start • You tried ChatGPT or an off-the-shelf bot and it can't see your CRM, orders or documents • Your team copy-pastes between Zoho, spreadsheets and a third system • Your Creator app stalled at 70%, or your CRM is "live" but nobody uses it • A no-code tool hit its limit and you need someone who writes real code AI AUTOMATION & AI AGENTS • AI agents that take action, not just answer: qualify and route leads, update records, create tasks, draft and send follow-ups, with approval steps and audit logs • AI chatbots for your website, SalesIQ and SMS, trained on your products, policies and FAQs, handing off to a human with full context • AI workflows in n8n, Make, Zapier and Zoho Flow that connect GPT, Claude or Gemini to your CRM, email, sheets and accounting • Document AI and OCR that turns invoices, purchase orders, IDs, contracts and resumes into structured records • RAG knowledge search across your documents, CRM history and help desk articles • AI inside Zoho: Zia, GPT and Claude in CRM, Desk and SalesIQ, AI lead scoring, email drafting, call and meeting summaries • AI for operations: automated report summaries, daily briefings, exception alerts and follow-up reminders • Custom AI integrations through the OpenAI, Anthropic and Google Gemini APIs, built in Node.js and PHP AI tools I work with: OpenAI GPT, Anthropic Claude, Google Gemini, Zoho Zia, MCP (Model Context Protocol), n8n, Make, Zapier, Zoho Flow, Twilio ZOHO DEVELOPMENT & CONSULTING • Zoho One implementation for sales, operations, finance and support • Zoho CRM: modules, layouts, Blueprints, approvals, workflows, CPQ, dashboards • Deluge: custom functions, schedulers, webhooks, Client Script and widgets • Zoho Creator: custom ERP, portals, field service, inventory, PDF templates, mobile apps on Android and iOS • Zoho Books, Inventory, Billing, Desk, Campaigns, Sign, Projects, Recruit and Analytics (SQL, KPI dashboards, multi-entity P&L) CRM MIGRATION & INTEGRATION • HubSpot, Salesforce, GoHighLevel, Odoo or spreadsheets to Zoho CRM, reconciled with notes, attachments and history • Xero and QuickBooks to Zoho Books • REST API and webhook integrations: Stripe, PayPal, Razorpay, QuickBooks, Xero, Shopify, WooCommerce, Google Sheets, Twilio • Custom middleware in Node.js and PHP, web apps in React, mobile apps in React Native RECENT RESULTS • AI lead qualification agent in Zoho CRM: reads email and other follow-up replies, judges buying intent, converts qualified Leads to Contacts and creates Deals automatically, so no reply goes unworked • Claude and other AI tools connected to Zoho through MCP: the team creates modules, adds records and builds dashboards by asking in plain language instead of clicking through settings • Manufacturing ERP on Zoho Creator: QR-based receiving and issuance, batch traceability, FIFO and expiry tracking, replacing a spreadsheet-run stores department • HubSpot to Zoho CRM migration for a US client: full contact and attachment history moved with zero records lost • US transportation company: mobile operations dashboard, Twilio SMS lead automation and a compliance API integration • Multi-entity P&L in Zoho Analytics with currency conversion, exported to Google Sheets automatically INDUSTRIES Real estate, legal and immigration, hospitality, recruitment, manufacturing, transportation, nonprofits and professional services. HOW I WORK 1. Discovery call to find the workflow where AI or automation saves the most time 2. Written scope with fixed milestones, so you know the cost first 3. Start with one workflow, prove it works, then expand 4. Weekly demos, then handover with documentation and a recorded walkthrough You own all code, prompts and credentials. I stay available after go-live. Tell me what's eating your team's time. I'll tell you honestly whether AI, Zoho or a simple workflow fixes it, and roughly what it will cost, before you spend anything. Rohan

🇮🇳Bilaspur, India$28/hr100% JSS4.53 (38)Since Nov 2019
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