Shajara P.

Experienced Technical and Customer Support

Experienced Technical and Customer Support To leverage my expertise in customer service to contribute effectively to a dynamic team, while continuously expanding my skill set and driving innovation. Seeking opportunities for professional growth and development within a forward thinking organization committed to making a positive impact. - 8 years experience in customer service, technical support representative and team/people management. - Strong verbal and written communication skills, adept at conveying ideas clearly and persuasively. - Flexible and able to thrive in fast-paced and changing environment. -Organized and able to prioritize task effectively to meet deadlines. Work Experiences Flatworld Solution 2015-2016 - Customer service representative - Outbound caller VXI Global Holdings Solution 2016 - 2024 - TSR/CSR (Satellite TV and internet service) 2016-2018 - Subject Matter Expert (Satellite TV and internet service) 2018-2020 - Team Leader (Satellite TV and internet service) 2024 - 2024