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Ajoke A.
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Ajoke A.

Technical Writer | B2B SaaS Knowledge Base, Guides, Help, SEO Blogs

I teach people how to value your product or processes because when your support team stops answering the same question every day, your knowledge base is working. When new hires onboard without hand-holding, your SOPs are working. When developers integrate correctly the first time, your API docs are working. That's the standard I build toward. More on What I Do: I create documentation that supports your software and business processes: -Internal operations: SOPs, process docs, training manuals, workflow playbooks -User enablement: Knowledge bases, help centers, user guides, troubleshooting docs -Developer docs: API guides, integration tutorials, technical references -Business documentation: System architecture docs, technical reports, compliance docs Why Hire Me: Six years of combined SEO content strategy, project management, and product documentation experience means I understand how users think, how products scale, and what documentation actually needs to accomplish. My SEO background isn't something I left behind — it shapes how I structure documentation for findability, clarity, and adoption. I've built wireframes, written user stories with acceptance criteria, and collaborated directly with engineering, product, and ops teams across multiple continents. The Director of Products at Terryberry noted I was "ahead of their asks and transparent about what we needed from the team." That's how I work with every client. Clients Include: -Terryberry: Built complete knowledge base across 5-product employee engagement platform in Product Fruits, including style guides, governance frameworks, and in-app product tours -VS Digital Health: Documented admin panel, registration workflows, and platform features for a healthcare SaaS -Wrangle: Help center documentation for Slack-integrated ticketing platform -Mixam: Cross-departmental workflow documentation across 9 departments for global print-on-demand operations -Lumiform, CareerSidekick, BitFans – B2B SaaS technical content You Should Hire Me If: ✓ Your team outgrew "just ask someone" and needs documented processes ✓ Your support inbox is drowning in repeat questions ✓ You need documentation for product launches or feature releases fast ✓ You're scaling operations and need systems documented in days, not weeks ✓ Your API docs are outdated and developers are integrating incorrectly ✓ You need someone who builds the standard before writing a single article How I Work: Fast delivery, regular updates, revision-friendly. I use AI-augmented research for speed and human-refined writing for accuracy. Platform-agnostic: Notion, Confluence, GitBook, GitHub, Zendesk, Product Fruits, Canva, Claude — whatever you already use. Ready to fix your documentation problem? Message me with: 1. What needs documentation 2. Who uses it (developers, end users, internal teams) 3. Your timeline Or just say hello — I'll respond within 24 hours. 🙂

🇳🇬Ikeja, Nigeria$40/hr100% JSS4.98 (20)Since Nov 2019

Earnings and projects

MRR (estimate)
≈$2.6k

An estimate from an earlier read

World#15,726 / 412k
🇳🇬Country#172 / 13.8k
Revenue, last 30 days
$1.1k

Last 6 months: $16k

World#40,378 / 412k
🇳🇬Country#815 / 13.8k
Total earnings
$137k

Billed in all: $143k

World#26,574 / 412k
🇳🇬Country#128 / 13.8k
Per project
$3.4k

$2.2k in the last 6 months

World#49,588 / 412k
🇳🇬Country#706 / 13.8k
Projects, last 6 months
7
71% fixed29% hourly
World#28,826 / 412k
🇳🇬Country#1,903 / 13.8k
Projects in all
40

Across 42 contracts

67% fixed33% hourly
World#75,668 / 412k
🇳🇬Country#1,770 / 13.8k

Earnings, last 30 days

$143k+$983 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$141k$142k$143k$144kOct 9Oct 24Nov 8

Read once a week before Oct 10, 2026, daily since. Dotted: longer than usual between two readings. Hatched: over two weeks without one. No data since Nov 5, 2026.

Skill rankings: Top 2% in SEO Writing

Ranked by MRR among everyone on Upwork with the skill.

  1. 3Style Guide Development71 freelancers · 🇳🇬 #1Top 4%
  2. #24User Stories434 freelancers · 🇳🇬 #1Top 6%
  3. #33User Acceptance Testing659 freelancers · 🇳🇬 #1Top 5%
  4. #54Process Documentation883 freelancers · 🇳🇬 #5Top 6%
  5. #56Stakeholder Management948 freelancers · 🇳🇬 #4Top 6%
  6. #63Technical Documentation1,077 freelancers · 🇳🇬 #4Top 6%
  7. #70Project Workflows1,289 freelancers · 🇳🇬 #4Top 5%
  8. #149Scrum1,840 freelancers · 🇳🇬 #4Top 8%