Mark T.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I help founders, agencies, SaaS companies, and service businesses put proper structure into the business. Most teams do not actually have a people problem. They have an operating problem. Projects move, but ownership is unclear. Sales close work, but delivery is messy. Finance exists, but leadership still cannot see what is really going on. The founder ends up managing everything. That is where I come in. I bring 20+ years of experience leading operations, change, delivery, and financial oversight for Goldman Sachs, Deutsche Bank, RBS, and since 2013 through my own firm. I have led £10m+ implementations, worked in high-stakes regulated environments, and built systems that keep the business moving while keeping stakeholders aligned. 𝙈𝙮 𝙂𝙤𝙖𝙡: To build you a calm, reliable operating system for the business. That means better Business Operations, stronger Project Management, clearer reporting, tighter Financial Analysis, and less dependence on the founder for day-to-day control. You get cleaner handoffs, better visibility, stronger accountability, and a business that feels organised behind the scenes and professional in front of clients. 𝙒𝙝𝙮 𝙈𝙚? 𝟭. I work at the operator level, not the assistant level. I fix the structure behind the business so the team can actually perform. 𝟮. I bring enterprise discipline without bringing corporate bureaucracy. You get better control, but still move fast. 𝟯. I connect Business Operations, Project Management, and Financial Analysis together, so you are not solving one problem while creating another. 𝟰. I build systems your team will actually follow: SOPs, ownership rules, reporting rhythms, dashboards, approvals, and handoffs. 𝟱. I think like a Fractional COO and use finance properly. Not just reports for the sake of reports, but visibility that helps you make decisions. 𝙎𝙚𝙧𝙫𝙞𝙘𝙚𝙨 𝙄 𝙊𝙛𝙛𝙚𝙧: 𝟭. Business Operations Audit & Redesign: I map how work really moves across sales, onboarding, delivery, support, finance, and admin. Then I remove bottlenecks, clean up responsibilities, and build a better operating flow. 𝟮. Fractional COO Support: I step in as a senior operator to bring order, accountability, priorities, meeting rhythms, leadership visibility, and execution discipline across the business. 𝟯. Business Strategy & Project Management: I turn strategy into execution. That includes PMO setup, delivery workflows, 90-day plans, ownership tracking, project rescue, weekly operating cadence, and tool setup in Asana, ClickUp, Trello, or Monday. com. 𝟰. CFO Support & Financial Analysis: I build reporting that helps leadership see what matters: cash flow, pipeline, delivery performance, workloads, margins, KPIs, scenario planning, and operational decision support. 𝟱. KPI Dashboards & Microsoft Excel Reporting: I build trackers, dashboards, and reporting packs in Microsoft Excel so leadership can see what is happening quickly and make decisions with confidence. 𝟲. SOPs, Governance & Admin Systems: I document how the business runs: approvals, client comms, meeting notes, proposals, inbox flow, handoffs, and internal standards, so work stops living in people’s heads. 𝟕. Operating Rhythm & Team Accountability: I install the weekly and monthly structure that keeps teams aligned: check-ins, escalation paths, reporting routines, priorities, and clear ownership. 𝙒𝙝𝙖𝙩 𝙄 𝘿𝙤 𝙉𝙤𝙩 𝘿𝙤: I am not a VA. I am not a task chaser. I am not a bookkeeper or payroll processor. I am the right fit if you need senior-level Business Operations, Fractional COO support, strategic Project Management, and decision-grade Financial Analysis. 𝙏𝙤𝙤𝙡𝙨 𝙄 𝙒𝙤𝙧𝙠 𝙒𝙞𝙩𝙝: Slack • Asana • ClickUp • Trello • Monday. com • Google Workspace • Microsoft Excel 𝙃𝙤𝙬 𝙄𝙩 𝙒𝙤𝙧𝙠𝙨: 𝟭. We start with a short call or diagnostic review. 𝟮. I identify what is actually breaking, where the bottlenecks are, and what needs fixing first. 𝟯. I give you a clear plan: what to change, what to build, and what to measure. 𝟰. Then I help implement it, document it, and make sure the team can run it. 𝙔𝙤𝙪𝙧 𝙉𝙚𝙭𝙩 𝙎𝙩𝙚𝙥: If your business is growing but still depends too much on you, send me a message.